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- Tasks: Lead fraud prevention efforts and conduct investigations to protect Turo's platform.
- Company: Join Turo, the world's largest car sharing marketplace, redefining car rental.
- Benefits: Enjoy competitive salary, equity, health insurance, and professional development perks.
- Why this job: Make a real impact in fraud prevention while working with cutting-edge technology.
- Qualifications: 5+ years in fraud prevention, strong SQL skills, and excellent communication abilities.
- Other info: Dynamic hybrid work environment with opportunities for growth and collaboration.
The predicted salary is between 44000 - 52000 £ per year.
Turo is redefining car rental, and we’re looking for an experienced Fraud Prevention Specialist to join our European Trust and Safety team and lead Fraud Prevention across the UK & France. Responsible for the end-to-end management of Trust & Safety verifications, fraud prevention, and chargeback management, you will conduct sophisticated investigations, manage regional vendors, and collaborate with global teams to tailor fraud detection rules and workflows. This is a hands-on, high-impact role at the heart of Turo’s European team. You will manage fraud and risk prevention for the UK and France delivering robust protections against financial and physical risk. You will ensure that every guest is verified, every payment is secure, and every incident is investigated to prevent future loss. If you thrive in a fast-paced environment, Turo's operationally complex model offers an exciting challenge for your next role.
What you’ll do
- Identify emerging fraud and theft patterns in the UK and French markets, and configure our machine learning tools to proactively block these threats.
- Review transactions and accounts in real time to detect and resolve fraudulent activity, including identity theft, payment fraud, and account takeovers.
- Lead high-value or complex fraud investigations using SQL and advanced data methodologies.
- Partner with Global Fraud Teams, Engineering, and Data Science to align regional needs with global roadmaps and risk controls.
- Onboard regional vendors and conduct Quality Assessments on BPO (Business Process Outsourcing) fraud reviews.
- Oversee chargeback reviews and proactively identify gaps in operational controls to reduce financial losses.
- Prepare and present insights on emerging risks and program performance to senior leadership.
Your profile
- Minimum of 5 years in fraud prevention, risk management, or chargeback management, ideally within e-commerce or banking.
- Proficient in SQL for data analysis and identifying fraud patterns.
- Exceptional verbal and written skills, with the ability to act as a subject matter expert for Legal, Claims, and Operations teams.
- Bachelor’s degree or equivalent professional experience.
- Proficient with G-Suite, Microsoft Office, or related software.
- Comfortable in a fast-paced environment with the flexibility to work bank holidays or outside standard hours when necessary to protect the platform.
Bonus if you have
- Experience in a two-sided marketplace or a related e-commerce platform with a focus on peer-to-peer interactions.
- Certified Payments and Fraud Prevention Professional (CPFPP) or Certified Fraud Examiner (CFE) Credential or other advanced fraud training.
- Familiarity with tools such as Sift, Stripe, Ekata, TraceIQ and Domo.
Benefits
- Competitive salary, equity, benefits, and perks for all full-time employees.
- Employer-paid medical, dental, and vision insurance (Country specific).
- Retirement employer match.
- Learning & Development stipend to invest in your professional development.
- Turo host matching program.
- Turo travel credit.
- Cell phone and internet stipend.
- Paid time off to relax and recharge.
- Paid holidays, volunteer time off, and parental leave.
- For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities.
We are committed to building a diverse team. If you are from a background that’s underrepresented in tech, we’d love to meet you. Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don’t meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Fraud Prevention Specialist II employer: Turo Inc
Contact Detail:
Turo Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Prevention Specialist II
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already at Turo. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills and understanding fraud patterns. Be ready to showcase your analytical prowess and how you can tackle real-world challenges in fraud prevention.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. It shows initiative and gives you a better chance of getting noticed by the hiring team.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role!
We think you need these skills to ace Fraud Prevention Specialist II
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in fraud prevention and risk management. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills: Don’t just list your qualifications; demonstrate how your SQL skills and data analysis experience have helped you tackle fraud in the past. We want to see real examples of your work!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Turo Inc
✨Know Your Fraud Patterns
Before the interview, brush up on the latest fraud trends in the UK and France. Be ready to discuss specific examples of how you've identified and tackled emerging fraud patterns in your previous roles. This shows you’re not just familiar with the topic but actively engaged in staying updated.
✨SQL Skills on Display
Since SQL is a key part of this role, prepare to demonstrate your proficiency. Consider bringing along examples of complex queries you've written or analyses you've conducted. Being able to talk through your thought process will impress the interviewers.
✨Collaboration is Key
Turo values teamwork, especially in a global context. Think of instances where you've successfully collaborated with cross-functional teams, like Engineering or Data Science. Be ready to share how you aligned regional needs with broader company goals.
✨Prepare for Real-World Scenarios
Expect situational questions that test your problem-solving skills. Prepare by thinking through how you would handle specific fraud cases or chargeback reviews. Practising these scenarios can help you articulate your thought process clearly during the interview.
