At a Glance
- Tasks: Investigate product misuse and analyse trends to enhance user experience.
- Company: Join Turnitin, a leader in academic integrity solutions.
- Benefits: Enjoy a remote-first culture and comprehensive health care coverage.
- Other info: Collaborative team environment with opportunities for growth.
- Why this job: Make a difference by ensuring fair use of innovative products.
- Qualifications: Strong analytical skills and experience in customer care roles.
The predicted salary is between 30000 - 40000 £ per year.
Turnitin is seeking an Associate Product Usage Analyst based in Newcastle upon Tyne.
This role involves supporting the research and investigation of misuse of Turnitin products, analyzing internal reports, and working closely with internal stakeholders to identify trends.
The ideal candidate will possess excellent communication skills, a strong analytical background, and experience in customer care roles.
Benefits include a remote-first culture and comprehensive health care coverage.
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We think you need these skills to ace Remote Product Usage Investigator — Misuse & Insights
Analytical Skills
Communication Skills
Research Skills
Trend Analysis
Customer Care Experience
Stakeholder Engagement
Report Analysis
