Account Manager (French Bilingual Speaker) in Newcastle upon Tyne

Account Manager (French Bilingual Speaker) in Newcastle upon Tyne

Newcastle upon Tyne Full-Time No working from home possible
Turnitin

Job Overview

We’re seeking a driven, results-oriented professional to join us in a dual‑impact role that combines strategic new business acquisition with high‑touch account expansion.

This role is ideal for a proactive hunter‑gatherer who thrives on identifying new opportunities while simultaneously nurturing deep, value‑based relationships across educational institutions.

The ideal candidate is passionate about education and technology, highly collaborative, and capable of working strategically and tactically to deliver measurable results.

Responsibilities

  • Full lifecycle of growth—from closing new deals to identifying strategic cross‑sell opportunities that deepen our impact on teaching, learning, and academic integrity.
  • Drive new business growth: Identify, qualify, and close new opportunities within K–12, higher education, or assessment markets.
  • Own the full sales cycle: From prospecting to negotiation and close, with disciplined pipeline management, forecasting, and account planning.
  • Build lasting relationships: Engage stakeholders at all levels—from teachers to district or institutional executives—to influence decisions and strengthen advocacy.
  • Deliver consultative solutions: Understand customer challenges and craft tailored solutions that meet their needs.
  • Collaborate cross‑functionally: Partner with Product, Marketing, and internal teams to ensure a seamless client experience and relay market feedback.
  • Leverage data and insights: Use CRM, usage analytics, and market intelligence to prioritize high-impact opportunities and optimize territory strategy.
  • Represent the brand: Communicate the company’s value proposition effectively through presentations, product demos, pitches, social channels, and industry events.
  • Maintain accurate reporting: Document sales activity, pipeline, forecasts, and metrics in Salesforce and other systems to inform business strategy.
  • Stay informed: Keep up‑to‑date on industry trends, educational legislation, and territory‑specific opportunities.

Success Metrics

  • Exceeds new business and cross‑sell quotas.
  • Exceeds retention and expansion targets.
  • Achieves high win rates and maintains accurate forecasts.
  • Demonstrates meaningful pipeline growth and expansion within target accounts.
  • Builds customer advocacy through consultative engagement and compelling storytelling.
  • Expands institutional reach via new executive‑level relationships and partnerships.

Benefits

  • Health Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Vision Insurance
  • Accidental Death & Dismemberment Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Supplemental Life Insurance

Qualifications

  • Native or fluent in French and English.
  • 2+ years of quota‑carrying experience in EdTech or SaaS sales, with a consistent track record of exceeding targets.
  • Exceptional storytelling and consultative sales skills, connecting customer challenges to product impact inspiring urgency and belief.
  • Understanding of the education technology landscape including institutional decision cycles and procurement processes.
  • Proven ability to hunt, build, and close new business across complex buying committees.
  • Proficiency with Salesforce.com and other sales enablement tools.
  • 2+ years of experience in Customer Success or Account Management, with a history of consistently exceeding retention and expansion targets.
  • Self‑starter with a growth mindset, resilience, and collaborative spirit.
  • Strong presentation, negotiation, and relationship‑building skills across technical and non‑technical audiences.
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Turnitin

Contact Details:

Turnitin Recruitment Team