At a Glance
- Tasks: Lead a dynamic Solutions Engineering team to drive innovation in EdTech.
- Company: Join a forward-thinking company revolutionising education technology.
- Benefits: Enjoy remote work, health coverage, and generous paid time off.
- Other info: Remote-first culture with opportunities for professional growth and collaboration.
- Why this job: Make a real impact in education while developing your leadership skills.
- Qualifications: 6-12 years in Solutions Engineering with strong leadership experience.
The predicted salary is between 90000 - 120000 £ per year.
This leadership role directs the pre‑sales and technical solutions function for the organization’s Education Technology (EdTech) products and services, aiming to support revenue growth, customer success, and product innovation across K‑12, Higher Education, and Strategic/Professional Education markets. The leader is responsible for building, managing, and mentoring a high‑performing Solutions Engineering team while actively supporting strategic sales opportunities and complex customer engagements. This position acts as the primary liaison, bridging Sales, Product, and Customer Success teams to design scalable, secure, and impactful solutions for education customers.
Key Responsibilities
- Leadership & Team Development: Build, lead, mentor, and coach a team of Solutions Engineers, fostering a culture of excellence and continuous learning. Define the solutions engineering strategy aligned with company revenue goals and establish best practices for technical evaluations, discovery, solution design, and product demonstrations. Manage capacity planning, resource engagement prioritization, and hiring for the team.
- Strategic Sales & Customer Engagement: Partner with the Sales team to provide technical sales support for strategic and enterprise opportunities. Lead high‑complexity customer discussions, conducting detailed needs assessments to translate business requirements into compelling technical solutions. Oversee or personally execute executive‑level product demonstrations, technical/strategic presentations, and proof‑of‑concepts/pilot programs.
- Solution Development & Technical Expertise: Develop a deep understanding of customer environments, pain points, and success criteria. Create value‑based solutions aligned to customer use cases. Solutions must address key education requirements and technologies, including LMS platforms, data integrations and APIs, and compliance with data privacy standards. Master both front‑end and back‑end product knowledge, serving as a subject‑matter expert to internal and external stakeholders.
- Cross‑Functional Collaboration: Partner with Product teams to communicate customer requirements, market needs, and field feedback to help shape the product roadmap, product content resource generation, and feature prioritization. Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre‑sales to implementation and guarantee strategic customer success. Coordinate and design inter‑departmental processes to address complex workflow scenarios, reducing barriers for execution of charters.
- Operational Excellence: Develop, track, and report on key departmental metrics, including technical win rate, sales cycle length, impact on revenue growth, and team performance. Improve solutions engineering processes, tools, and technical documentation. Implement and manage demo environments and solution architectures.
Qualifications
Required Qualifications
- Experience: 6–12+ years of progressively responsible experience in Solutions Engineering, Sales Engineering, Technical Consulting, or Solution Architecture. 2–5+ years of demonstrable team leadership or management experience. Experience in Education Technology (EdTech), SaaS, or enterprise software.
- Technical Knowledge: Strong understanding of the EdTech ecosystem technologies. Proven ability to design and architect effective solutions to complex technical problems. Familiarity with education data standards.
- Skills: Exceptional written and verbal communication and presentation skills, with the ability to tailor messaging across technical and executive audiences. Demonstrated strategic mindset with the ability to connect technical solutions to overarching business objectives.
Key Competencies
- Technical leadership
- Strategic thinking
- Solution architecture
- Pre‑sales strategy
- Customer‑centric mindset
- Executive communication
- Team development and coaching
- Cross‑functional collaboration
- Problem solving
Preferred Qualifications
- Demonstrated experience working with Artificial Intelligence technologies, including generative AI, machine learning, or data‑driven automation solutions.
- Experience with CRM systems (e.g., Salesforce) and demo platforms.
- Technical background/understanding in software engineering, IT, or systems architecture.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, Education Technology, or related field.
Success Metrics
- Revenue influenced by Solutions Engineering
- Technical win rate
- Sales cycle length reduction
- Customer satisfaction during the pre‑sales process
- Team performance and growth
Work Environment
Remote with occasional travel required for customer meetings, conferences, and on‑site presentations.
Reporting Structure
Reports to Vice President, Revenue Operations.
Global Benefits
- Remote First Culture
- Health Care Coverage
- Education Reimbursement
- Competitive Paid Time Off
- Self‑Care Days
- National Holidays
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time
- Charitable contribution match
- Monthly Wellness or Home Office Reimbursement
- Access to Modern Health (mental health platform)
- Parental Leave
- Retirement Plan with match/contribution
Director, Solutions Engineering (UK Remote) in Leeds employer: Turnitin
As a leader in the Education Technology sector, this company offers an exceptional remote work environment that prioritises employee well-being and professional growth. With a strong focus on team development, competitive benefits including health care coverage and education reimbursement, and a culture that encourages innovation and collaboration, employees are empowered to make a meaningful impact in the EdTech landscape while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Solutions Engineering (UK Remote) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the EdTech space and let them know you're on the lookout for opportunities. A personal referral can make all the difference when it comes to landing that interview.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your previous successes in Solutions Engineering. This will not only impress potential employers but also give you confidence during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and presentation skills. Focus on articulating how your experience aligns with the role's requirements, especially around team leadership and customer engagement.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for our mission in education technology.
We think you need these skills to ace Director, Solutions Engineering (UK Remote) in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Solutions Engineering and leadership. We want to see how your skills align with our mission in the EdTech space!
Showcase Your Technical Expertise:Don’t hold back on demonstrating your technical knowledge! Include specific examples of how you've tackled complex problems and designed effective solutions in previous roles. This is key for us.
Highlight Team Leadership Experience:Since this role involves building and mentoring a team, share your experiences in leading teams and fostering a culture of excellence. We love to see how you’ve developed others in your past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Turnitin
✨Know Your EdTech Inside Out
Make sure you have a solid understanding of the EdTech landscape, including key technologies and trends. Familiarise yourself with LMS platforms, data integrations, and compliance standards. This knowledge will help you articulate how your solutions can address customer pain points effectively.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in building and mentoring high-performing teams. Share specific examples of how you've fostered a culture of excellence and continuous learning. Highlight your strategic mindset and how it has influenced team performance and customer success.
✨Master the Art of Communication
Practice tailoring your messaging for different audiences, from technical teams to executives. Be ready to demonstrate your exceptional written and verbal communication skills through mock presentations or discussions. This will show that you can bridge the gap between Sales, Product, and Customer Success teams.
✨Prepare for Complex Customer Scenarios
Think about potential complex customer engagements you might face in this role. Prepare to discuss how you would conduct needs assessments and translate business requirements into compelling technical solutions. Being able to walk through these scenarios will showcase your problem-solving abilities.
