Turnitin is seeking an Associate Customer Success Manager to manage a portfolio of higher education institutions in Spain and France, ensuring retention, growth and strong relationships. You will drive adoption and upsell opportunities while delivering business reviews and engaging customers across levels from instructors to Deans.
Fluency in English, Spanish, and French is mandatory. The role emphasizes data-driven relationship management, CRM usage (e.g., Salesforce), and collaboration with
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Associate EdTech CSM β Spain & France in Leeds employer: Turnitin
Turnitin is an excellent employer that fosters a collaborative and innovative work culture, allowing employees to thrive in a remote-first environment while also providing opportunities for occasional travel to vibrant Newcastle. With a strong emphasis on professional growth, employees can enhance their skills in data visualization and revenue analytics, making meaningful contributions to commercial decisions. The company values its team members by offering competitive benefits and a supportive atmosphere that encourages continuous learning and development.