Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic Solutions Engineering team to drive innovation in EdTech.
- Company: Join a forward-thinking company revolutionising education technology.
- Benefits: Enjoy remote work, competitive pay, and generous health benefits.
- Other info: Remote-first culture with excellent career growth and wellness support.
- Why this job: Make a real impact in education while developing your leadership skills.
- Qualifications: 6-12 years in Solutions Engineering with strong leadership experience.
The predicted salary is between 90000 - 120000 ÂŁ per year.
This leadership role directs the pre‑sales and technical solutions function for the organization’s Education Technology (EdTech) products and services, aiming to support revenue growth, customer success, and product innovation across K‑12, Higher Education, and Strategic/Professional Education markets. The leader is responsible for building, managing, and mentoring a high‑performing Solutions Engineering team while actively supporting strategic sales opportunities and complex customer engagements. This position acts as the primary liaison, bridging Sales, Product, and Customer Success teams to design scalable, secure, and impactful solutions for education customers.
Key Responsibilities
- Leadership & Team Development: Build, lead, mentor, and coach a team of Solutions Engineers, fostering a culture of excellence and continuous learning. Define the solutions engineering strategy aligned with company revenue goals and establish best practices for technical evaluations, discovery, solution design, and product demonstrations. Manage capacity planning, resource engagement prioritization, and hiring for the team.
- Strategic Sales & Customer Engagement: Partner with the Sales team to provide technical sales support for strategic and enterprise opportunities. Lead high‑complexity customer discussions, conducting detailed needs assessments to translate business requirements into compelling technical solutions. Oversee or personally execute executive‑level product demonstrations, technical/strategic presentations, and proof‑of‑concepts/pilot programs.
- Solution Development & Technical Expertise: Develop a deep understanding of customer environments, pain points, and success criteria. Create value‑based solutions aligned to customer use cases. Solutions must address key education requirements and technologies, including LMS platforms, data integrations and APIs, and compliance with data privacy standards. Master both front‑end and back‑end product knowledge, serving as a subject‑matter expert to internal and external stakeholders.
- Cross‑Functional Collaboration: Partner with Product teams to communicate customer requirements, market needs, and field feedback to help shape the product roadmap, product content resource generation, and feature prioritization. Collaborate with Customer Success and Onboarding teams to ensure seamless handoffs from pre‑sales to implementation and guarantee strategic customer success. Coordinate and design inter‑departmental processes to address complex workflow scenarios, reducing barriers for execution of charters.
- Operational Excellence: Develop, track, and report on key departmental metrics, including technical win rate, sales cycle length, impact on revenue growth, and team performance. Improve solutions engineering processes, tools, and technical documentation. Implement and manage demo environments and solution architectures.
Qualifications
Required Qualifications
- Experience: 6–12+ years of progressively responsible experience in Solutions Engineering, Sales Engineering, Technical Consulting, or Solution Architecture. 2–5+ years of demonstrable team leadership or management experience. Experience in Education Technology (EdTech), SaaS, or enterprise software.
- Technical Knowledge: Strong understanding of the EdTech ecosystem technologies. Proven ability to design and architect effective solutions to complex technical problems. Familiarity with education data standards.
- Skills: Exceptional written and verbal communication and presentation skills, with the ability to tailor messaging across technical and executive audiences. Demonstrated strategic mindset with the ability to connect technical solutions to overarching business objectives.
Key Competencies
- Technical leadership
- Strategic thinking
- Solution architecture
- Pre‑sales strategy
- Customer‑centric mindset
- Executive communication
- Team development and coaching
- Cross‑functional collaboration
- Problem solving
Preferred Qualifications
- Demonstrated experience working with Artificial Intelligence technologies, including generative AI, machine learning, or data‑driven automation solutions.
- Experience with CRM systems (e.g., Salesforce) and demo platforms.
- Technical background/understanding in software engineering, IT, or systems architecture.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, Education Technology, or related field.
Success Metrics
- Revenue influenced by Solutions Engineering
- Technical win rate
- Sales cycle length reduction
- Customer satisfaction during the pre‑sales process
- Team performance and growth
Work Environment
Remote with occasional travel required for customer meetings, conferences, and on‑site presentations.
Reporting Structure
Reports to Vice President, Revenue Operations.
Global Benefits
- Remote First Culture
- Health Care Coverage
- Education Reimbursement
- Competitive Paid Time Off
- Self‑Care Days
- National Holidays
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time
- Charitable contribution match
- Monthly Wellness or Home Office Reimbursement
- Access to Modern Health (mental health platform)
- Parental Leave
- Retirement Plan with match/contribution
Director, Solutions Engineering (UK Remote) in Birmingham employer: Turnitin
Contact Detail:
Turnitin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Solutions Engineering (UK Remote) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to connections in the EdTech space, attend relevant webinars, and join online forums. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your previous successes in Solutions Engineering. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating how your experience aligns with the responsibilities outlined in the job description.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to reflect your passion for education technology and how you can contribute to our mission.
We think you need these skills to ace Director, Solutions Engineering (UK Remote) in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Solutions Engineering and leadership. We want to see how your skills align with our mission in the EdTech space!
Showcase Your Technical Expertise: Don’t hold back on demonstrating your technical knowledge! Share specific examples of how you've tackled complex problems or designed impactful solutions in previous roles. This is your chance to shine!
Highlight Team Development Experience: Since this role involves building and mentoring a team, be sure to include any relevant experience you have in leadership and coaching. We love seeing how you've fostered a culture of excellence in your past teams.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Turnitin
✨Know Your EdTech Inside Out
Make sure you have a solid understanding of the Education Technology landscape, especially the specific products and services offered by the company. Familiarise yourself with key technologies like LMS platforms and data integrations, as well as current trends in the industry. This will help you speak confidently about how you can contribute to their solutions.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully built and managed teams in the past. Highlight your coaching strategies and how you've fostered a culture of excellence and continuous learning within your previous roles.
✨Prepare for Complex Customer Scenarios
Expect to discuss high-complexity customer engagements during the interview. Be ready to share your approach to conducting needs assessments and translating business requirements into technical solutions. Think of specific examples where you've successfully navigated challenging customer discussions and delivered impactful results.
✨Master Cross-Functional Collaboration
This role requires working closely with Sales, Product, and Customer Success teams. Prepare to discuss how you've effectively collaborated across departments in the past. Share instances where your communication skills helped bridge gaps and led to successful project outcomes, ensuring everyone is aligned towards common goals.