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- Tasks: Lead the strategy and delivery of digital products, focusing on websites and user engagement.
- Company: Turning Point is a leading health and social care enterprise dedicated to impactful, user-centred solutions.
- Benefits: Enjoy 34 days of paid holiday, flexible remote work, and a supportive culture for career growth.
- Why this job: Make a real difference in people's lives while working in a creative, inclusive environment.
- Qualifications: Experience in digital product management, agile delivery, and user-focused design is essential.
- Other info: Opportunity for occasional travel to London or Manchester for collaboration.
The predicted salary is between 43200 - 72000 £ per year.
Job Introduction
Turning Point is a leading health and social care social enterprise, supporting people with mental health, learning disabilities, substance use, sexual health, and employment needs. We’re committed to delivering inclusive, impactful, and user-centred solutions that drive real outcomes for the people and communities we support.
We’re now recruiting for a Senior Digital Product Manager, a newly defined and high-impact role that will report directly to the Head of Projects and Digital Products. This is an exciting opportunity to lead the strategy, development, and delivery of Turning Point’s digital products across three core areas: websites (key focus), digital tools, and automation initiatives.
This role will be instrumental in shaping and delivering our digital vision, bringing together insight, creativity, and modern product management to help us improve access, engagement, and experience across the services we provide.
If you’re passionate about building great websites and digital products, championing user needs, and delivering meaningful impact at scale, we’d love to hear from you.
The role offers flexibility with remote working, alongside occasional travel to London or Manchester for in-person collaboration and key meetings.
Main Responsibilities
As Senior Digital Product Manager, you will:
- Define and own the digital product strategy, roadmap, and backlog across websites, digital tools, and automation projects.
- Lead product discovery, experimentation, and prioritisation, using user insights, data, and organisational needs to drive decision-making.
- Collaborate closely with cross-functional teams across experience design, content, technology, and operations to deliver accessible, inclusive, and high-quality products.
- Champion agile product delivery practices and embed test-and-learn culture across the product lifecycle.
- Manage relationships with external delivery partners and suppliers, ensuring alignment with product outcomes and technical standards.
- Monitor product performance using behavioural data, usability feedback, and KPIs, and lead continuous improvements.
- Build and mentor internal product capability, supporting the adoption of modern product practices across the organisation.
The Ideal Candidate
We’re looking for an experienced and visionary product leader who can bring structure, creativity, and user focus to a growing digital function.
You’ll be someone who:
- Has a strong track record of leading digital product strategy and delivery across multiple products – including websites and web-based platforms.
- Brings deep experience of modern product management, including discovery-led development, agile delivery, and outcome-driven roadmaps.
- Understands how to apply user research, behavioural data, and accessibility principles to inform product decisions.
- Is confident managing complex stakeholder relationships, including with suppliers and technical partners.
- Communicates clearly, engages effectively, and thrives in cross-functional environments.
- Has a passion for continuous improvement, innovation, and digital inclusion.
Experience in health, care, or third-sector digital services is welcomed but not essential.
Why Join Us?
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 34 days’ paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
Turning Point Benefits
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Attached documents
- Senior Digital Product Manager – Role Profile.pdf
Apply
Senior Digital Product Manager employer: Turning Point
Contact Detail:
Turning Point Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Product Manager
✨Tip Number 1
Familiarise yourself with Turning Point's mission and values. Understanding their commitment to inclusive and user-centred solutions will help you align your approach and demonstrate your passion for their work during discussions.
✨Tip Number 2
Prepare to discuss your experience with agile product delivery and how you've successfully led digital product strategies in the past. Be ready to share specific examples that highlight your ability to drive outcomes and improve user experiences.
✨Tip Number 3
Showcase your understanding of user research and data-driven decision-making. Be prepared to explain how you've used insights to inform product development and prioritisation, as this is crucial for the role.
✨Tip Number 4
Network with professionals in the health and social care sector. Engaging with others in this field can provide valuable insights and connections that may enhance your application and demonstrate your commitment to the industry.
We think you need these skills to ace Senior Digital Product Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Digital Product Manager position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV showcases your relevant experience in digital product management, particularly with websites and web-based platforms. Use clear headings and bullet points to make it easy to read.
Write a Tailored Cover Letter: In your cover letter, express your passion for digital products and user-centred solutions. Mention specific examples from your past work that demonstrate your ability to lead product strategy and collaborate with cross-functional teams.
Highlight Relevant Skills: Emphasise your skills in agile delivery, user research, and stakeholder management. Make sure to include any experience you have in health, care, or third-sector digital services, as this could be beneficial.
How to prepare for a job interview at Turning Point
✨Showcase Your Digital Product Experience
Be prepared to discuss your previous experience in leading digital product strategies, especially focusing on websites and web-based platforms. Highlight specific projects where you successfully implemented user-centred solutions and drove impactful outcomes.
✨Demonstrate Your Understanding of User Needs
Since the role emphasises championing user needs, come equipped with examples of how you've applied user research and behavioural data to inform product decisions. This will show your commitment to creating accessible and inclusive products.
✨Emphasise Agile Methodologies
Familiarise yourself with agile product delivery practices and be ready to discuss how you've embedded a test-and-learn culture in your previous roles. This is crucial for demonstrating your ability to lead product discovery and prioritisation effectively.
✨Prepare for Stakeholder Management Scenarios
Given the importance of managing complex stakeholder relationships, think of examples where you've successfully collaborated with cross-functional teams or external partners. This will illustrate your communication skills and ability to engage effectively in diverse environments.