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- Tasks: Lead and inspire teams to support young people in achieving independence.
- Company: Turning Point, a leading health and social care provider.
- Benefits: 31 days paid holiday, career progression, and comprehensive perks.
- Other info: Join a supportive culture focused on continuous improvement and community impact.
- Why this job: Make a real difference in young people's lives while advancing your career.
- Qualifications: Experience as an Ofsted Registered Manager and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
At Turning Point, we support people across The UK with mental health, substance misuse and learning disabilities. As an Ofsted Registered Service Manager, you will make a real difference to individual’s quality of life as you engage with people to improve their daily living skills. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you will gain the experience and training you need to progress your career with us.
Main Responsibilities
As the Ofsted Registered Manager, you will have overall responsibility for the quality, safety, leadership, and performance of our supported accommodation services for up to 30 for Young People. The support is provided in 4 locations in Chorley and Leyland, 3 of which are registered with Ofsted to support up to 24 under 18-year-olds. You will create person-centred environments where young people feel supported, confident and motivated to build their independence.
- Being the Ofsted Registered Manager, ensuring full compliance with the Supported Accommodation (England) Regulations and Ofsted Quality Standards
- Leading high‑quality services that are consistently safe, effective, and inspection‑ready
- Creating an inclusive and positive culture for the teams and Young People
- Recruiting, developing, and retaining teams through safe recruitment, strong induction, and ongoing coaching
- Ensuring staff understand the supported accommodation model and work within clear professional boundaries, ensuring a shared vision of goals for the Young People in the services
- Delivering high‑quality supervision focused on wellbeing, safeguarding, reflection, and performance
- Leading safeguarding practice and ensuring all concerns are identified, recorded, reported, and escalated appropriately
- Completing statutory notifications accurately and within required timescales
- Driving continuous improvement through audits, service observations, and quality assurance activity
- Maintaining accurate, secure, and compliant records with clear audit trails
- Managing budgets effectively; monitoring spend, forecasts, agency usage and housing benefit related income
- Balancing financial sustainability with excellent person-centred outcomes for young people
- Building strong, trusted relationships with commissioners, local authorities, and community agencies
- Ensuring effective referrals, assessments, move-in procedures and move‑on planning
The Ideal Candidate
You’ll be an experienced leader who can lead teams within the services to achieve person-centred support with a shared belief in the potential of young people living in the services. You will need to be able to work effectively under pressure, ensuring goals and deadlines are consistently met.
You will need to have:
- Experience as an Ofsted Registered Manager
- Experience working with young people, ideally within supported accommodation or similar settings
- Strong knowledge of Ofsted regulations, safeguarding, and statutory frameworks
- A proven track record of managing quality, compliance, and inspections
- Strong people leadership skills, with the ability to coach, challenge, and develop teams
- Clear, confident communication that blends support with challenge when required
- A commitment to reflection, learning, and service improvement
- Experience of leading teams through change, even when it is complex or uncomfortable
- Detailed knowledge and experience of working under different landlord arrangements with varying housing related responsibilities and accountabilities
It Is desirable that you have:
- Level 5 Diploma in Leadership and Management (or working towards)
- Experience supporting service growth or transformation
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
Why Join Turning Point?
- A chance to lead meaningful services that genuinely change lives
- Strong organisational support and opportunities for progression
- The opportunity to influence services, shape teams, and drive improvement
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Ofsted Registered Service Manager employer: Turning Point
Contact Detail:
Turning Point Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ofsted Registered Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experiences and how they relate to the role of an Ofsted Registered Service Manager. The more you practice, the more confident you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission at Turning Point.
We think you need these skills to ace Ofsted Registered Service Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Ofsted Registered Service Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: As a Service Manager, your leadership skills are crucial. Share specific examples of how you've successfully led teams or improved services in the past. We want to see your passion for supporting young people!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication that gets right to the heart of your experience.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Turning Point.
How to prepare for a job interview at Turning Point
✨Know Your Regulations
Make sure you brush up on Ofsted regulations and the Supported Accommodation (England) Regulations. Being able to discuss these confidently will show that you understand the framework you'll be working within.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in coaching, developing, and retaining staff, as well as how you've created a positive culture in previous roles.
✨Demonstrate Person-Centred Support
Think of specific instances where you've implemented person-centred approaches in your work. Be ready to discuss how you’ve motivated young people to build their independence and how you’ve tailored support to meet individual needs.
✨Prepare for Scenario Questions
Anticipate questions about handling challenging situations, such as safeguarding concerns or managing budgets. Practise your responses to demonstrate your problem-solving skills and ability to remain calm under pressure.