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- Tasks: Lead data management and performance insights for impactful social services.
- Company: Join a leading health and social care provider dedicated to positive change.
- Benefits: 33 days paid holiday, flexible working, and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with large data sets and strong collaboration skills required.
- Other info: Hybrid working available; interviews conducted remotely.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year.
We need a passionate and experienced person to take on the role of Insight Performance & Data Manager for our Somerset Substance Use Treatment Service, as part of our Insight team.
The role is based at our Yeovil service but allows for hybrid working.
The interviews will be held remotely on Thursday 2nd October 2025.
Responsibilities
- Respond to regular and ad-hoc reporting requirements which cover varied audiences from team level to senior management team and up to commissioner level.
- Help find ways to showcase performance and celebrate the great work our services and staff deliver, looking beyond commissioner and contract KPIs and into best practice.
- Demonstrate the ability to get the best out of teams, using leadership and influencing skills.
- Research and understand the social value of the work we do, alongside that of local, regional and sector competitors.
- Make recommendations and suggestions on where our services and organisation should go.
- Provide information to improve operational effectiveness and, consequently, the quality of lives for the people we support.
- Prepare and manage large-volume data, navigate databases and Excel to compile engaging data that drives performance and communicates value for the service, staff and service users.
- Convert complex problems into manageable, bite-sized solutions in collaboration with others inside or outside the organisation.
- Experience with client management systems is advantageous, particularly in supporting service processes and improving data quality.
- Experience in line management or supervision of direct reports is desirable, especially in supporting team development, performance management and day-to-day coordination.
- You do not need to have experience working in health and social care or with substance misuse and public health data sets, though knowledge in these areas would be advantageous.
Qualifications
- Experience in preparation and handling of large-volume data and the ability to navigate databases and Excel to produce engaging data.
- Ability to convert complex problems into clear, actionable solutions.
- Strong collaboration skills to agree the logical/best approach with others inside or outside the organisation.
About the Organisation
As a leading health and social care provider with more than 300 locations across England, we take pride in the services we offer.
We run all of our services on a not-for-profit basis; we reinvest every penny back into our services and people. We never stop believing in change for the better, and we work to improve the lives of the people we support.
Benefits
What Benefits Will I Receive?
We know reward looks different to each person and so we support you in every way we can with our total reward package, including ways to manage finances, recognition and career opportunities.
- 33 days\’ paid holiday a year, increasing with each year of service up to 35 days.
- Option to buy additional holidays and spread the cost.
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Insight Performance and Data Manager - Somerset employer: Turning Point
Contact Detail:
Turning Point Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insight Performance and Data Manager - Somerset
✨Tip Number 1
Get to know the company inside out! Research Turning Point's values and mission, especially how they support marginalised communities. This will help you tailor your responses during interviews and show that you're genuinely passionate about their work.
✨Tip Number 2
Practice makes perfect! Prepare for those remote interviews by doing mock sessions with friends or family. Focus on articulating your experience with data management and team leadership, as these are key for the Insight Performance & Data Manager role.
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! Bring examples of how you've used data to drive performance in previous roles. This will help you stand out and show that you can convert complex problems into actionable solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Turning Point. Let’s get you that interview!
We think you need these skills to ace Insight Performance and Data Manager - Somerset
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Insight Performance and Data Manager role. Highlight your experience with data management and team leadership, and show us how your skills align with our mission at Turning Point.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to handle large volumes of data and convert complex problems into actionable solutions. We love seeing quantifiable results!
Be Authentic: Let your personality shine through in your application. We’re looking for someone passionate about making a difference, so don’t hesitate to share why you’re excited about this opportunity and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Good luck!
How to prepare for a job interview at Turning Point
✨Know Your Data Inside Out
As an Insight Performance and Data Manager, you'll be handling large volumes of data. Make sure you brush up on your Excel skills and understand how to navigate databases. Be ready to discuss specific examples of how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership and influencing skills. Prepare to share experiences where you've successfully led a team or influenced stakeholders. Think about how you can demonstrate your ability to get the best out of teams and celebrate their successes.
✨Understand the Social Value
Research Turning Point's mission and the social value of the work they do. Be prepared to discuss how you can contribute to showcasing performance beyond just KPIs. Show that you understand the impact of the services on the community and how you can help improve operational effectiveness.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to convert complex problems into manageable solutions. Think of examples from your past where you've tackled challenges collaboratively. Highlight your approach to problem-solving and how you engage with others to find the best solutions.
