Administration Team Leader (Grimsby)

At Turning Point, we support people across the UK to overcome substance use issues. An exciting opportunity has arisen to join our team as an Admin Team Leader based in our new North East Lincolnshire office in Grimsby. North East Lincolnshire Recovery Partnership (NELRP) is a free and confidential service for Adults and Young People in North East Lincolnshire who would like support with their drug and alcohol use. A joined-up service, with partners working closely together so that the people we support don’t have to navigate their way between different parts of the system on their own.

Your leadership and administration skills will make a real difference to the lives of people we work with. As a Team Leader, you will assist the Deputy Operations Manager in ensuring that our service is delivered to the highest standard, underpinned by person-centred values and a deep commitment to recovery-focused support. You will help lead a team that is ambitious not only for the recovery journeys of the individuals we support but also for the professional growth and development of every team member. You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

As the Admin Team Leader, you will be responsible for managing, leading and supporting the admin team to deliver excellence in all aspects of the administration services that support our service delivery, working smartly and innovatively. This will involve working closely with the leadership team and clinical staff. The role is interesting and varied including supervising an admin team working across the county, responsible for local finance and allocated budgets working closely with the clinical team ensuring the accurate and timely printing of prescriptions and clinic bookings. You will ensure Turning Point's vision and values are embedded in the team and will work closely within our multi-disciplinary team, to ensure the best possible outcomes for the people we support. Part of the role will also involve working closely with local partners and stakeholders to enhance the effectiveness of the service.

The Ideal Candidate will have a proven track record of leading and supporting a team, with experience of delivering supervision and appraisal, as well as being able to guide and support staff to achieve the best outcomes for the people we support. To achieve these goals, you will need a background in clinical administration ideally with experience of prescription management gained within the substance use field or similar. Add to that your first-class communication, leadership, flexibility to tasks, interpersonal and relationship-building skills and you will quickly establish yourself as an important and effective member of our team. You must have a high level of IT skills with a good understanding of data reporting systems and excellent organisation and communication skills and accurate minute taking. Ability to remain calm and resilient in high-pressure environments. A full driving licence and use of a car is essential. Previous similar management experience or management qualification is desirable. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement.

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

We know reward looks different to each person and so whether it’s ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus, the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees.