An exciting opportunity has arisen to join our Bath & North East Somerset Drug and Alcohol service as an Operations Manager. Our partnership draws upon experience delivering substance use services in Bath & North East Somerset and nationally, with specialist knowledge around diverse local communities, and the community insight which only comes from hyper-localism. You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. As an Operations Manager, youll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drug and alcohol use. Passionate about people, youll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress within Turning Point. Role Responsibility Assisting the development and achievement of Turning Points and the Sectors business delivery and growth plans, by working with a range of internal and external stakeholders to lead and coordinate the team in developing and delivering the relevant service plans, ensuring effective client outcomes, service operational excellence and quality through the overall management of the service; Coordinating the planning of the service to ensure effective service delivery and growth in conjunction with senior Turning Point stakeholders, in accordance with TPs organisation and sector strategies; Financial accountability up to approximately £3-4million; Developing the budgets and forecasts for service focusing on achieving or exceeding agreed financial targets; Ensuring service spending is in line with procurement and financial policies; At least five years experience in substance misuse at a management level Experience of delivering both drug and alcohol services across a range of settings or previous experience of managing an integrated drug and alcohol service. Degree level education, or equivalent, and evidence of post graduate training Experience of change management in substance misuse. Experience of improving service performance and maintaining that performance within a rapidly changing environment. Excellent communication skills both verbal and written, with the ability to turn technical language into plain English to enable clarity and engagement of clients, staff, colleagues and customers/commissioners. Relationship building with key stakeholders to be able to maximise outcomes. Strong organisational and time management skills, helping others to develop and maintain operational delivery. Delivering change in both the short, medium and long term. Innovation including across social care categories such as substance misuse and mental health. Flexible and adaptable leadership style and approach in order to achieve outcomes whilst maintain employee engagement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package: 26 days paid holiday a year Bank Holidays, increasing with each year of service up to 28 days Bank Holidays. Plus the option to buy additional holidays and spread the cost. Operations Manager.
