Job Description\ N
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Job Introduction\ NAt Turning Point, we are recognised leaders in supporting people to recover from addiction and rebuild their lives.\ NOur prison wellbeing service plays a critical role in reducing harm, supporting recovery and improving safety across the custodial environment.\ NAn exciting opportunity has arisen to join the leading prison drug and alcohol service in London, based within HMP Thameside.\ NThis is a rare opportunity to work within a highly visible, innovative and ambitious service committed to delivering excellence across recovery, treatment, psychosocial interventions, partnership working and reducing drug-related harm within the prison / community.\ NThis role sits alongside an experienced, passionate and demanding Operations Manager who expects high standards, accountability and professionalism from those around him. The successful candidate will join a team that prides itself on energy, resilience, creativity and a relentless commitment to doing the right thing for service users.\ NThis is not an entry-level leadership role. We are looking for an experienced and credible operational lead with a proven track record within substance misuse, criminal justice, healthcare or custodial settings.\ N
Role Responsibility\ NYour focus will be onensuring the safe, effective and innovative delivery of the prison drug and alcohol service, maintaining high standards across clinical governance, psychosocial interventions, recovery support and operational performance.\ N
You will:\ N
Support the Operations Manager in leading and developing a high-performing multi-disciplinary drug and alcohol team within a complex custodial environment.\ NEnsure the delivery of high-quality interventions and recovery-focused care to service users across the prison.\ NLead on operational performance, quality assurance, compliance, audits and service improvement activity.\ NMaintain strong partnership working with HMPPS, healthcare providers, commissioners, security departments and external agencies.\ NUse performance data, PHOF indicators and service outcomes to drive continuous improvement and evidence-based practice.\ NSupport continuity of care pathways from custody into the community, ensuring effective communication with external treatment providers and stakeholders.\ NLine manage Team Leaders and senior staff, providing supervision, performance management, support and professional development.\ NPromote a visible culture of accountability, professionalism, compassion and recovery throughout the service.\ NContribute towards strategic development, innovation and implementation of new recovery initiatives within the prison.\ NEnsure all safeguarding, risk management, information governance and legal requirements are consistently maintained.\ N
TheIdeal Candidate\ NWe are looking for anexceptional leader who is resilient, credible and passionate about recovery and rehabilitation.\ NYou will have:\ N
Significant experience within substance misuse services, criminal justice, healthcare or custodial settings.\ NProven experience managing teams and operational service delivery within complex environments.\ NStrong knowledge of NHS Models of Care, continuity of care pathways and Public Health Outcomes Framework (PHOF) data.\ NExperience working with commissioners, stakeholders and partner agencies.\ NHigh levels of competence in IT systems, data analysis, compliance and governance processes.\ NExcellent communication and leadership skills with the ability to influence, challenge and motivate others.\ NThe ability to remain calm, decisive and solution-focused under pressure.\ NA visible passion for supporting vulnerable individuals and advocating for meaningful recovery opportunities.\ N
We want a leader who takes ownership, stands by their decisions and leads from the front. Someone who understands that success in this environment is built on consistency, integrity, resilience and relationships.\ NYou will be joining aservice that already has a strong reputation within the London prison estate and is committed to becoming an example of best practice in prison wellbeing work.\ NIf you are ambitious,driven and ready to help shape the future of prison substance misuse services, we would welcome your application.\ N
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.\ NWe run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.\ NWhat Benefits Will I Receive?\ NWe know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:\ N35 days’ paid holidaya year + Bank Holidays, increasing to 36 days + Bank Holidays after 2 years service. Plus the option to buy additional holidays and spread the cost.\ NJoin our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. xwzovoh Turning Point Benefits\ NWe reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.\ N
Turning Point\ N
Attached documents\ N
Deputy Operations Manager Role Profile (1).Pdf\ N
\ N
Apply
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Job Introduction\ NAt Turning Point, we are recognised leaders in supporting people to recover from addiction and rebuild their lives.\ NOur prison wellbeing service plays a critical role in reducing harm, supporting recovery and improving safety across the custodial environment.\ NAn exciting opportunity has arisen to join the leading prison drug and alcohol service in London, based within HMP Thameside.\ NThis is a rare opportunity to work within a highly visible, innovative and ambitious service committed to delivering excellence across recovery, treatment, psychosocial interventions, partnership working and reducing drug-related harm within the prison / community.\ NThis role sits alongside an experienced, passionate and demanding Operations Manager who expects high standards, accountability and professionalism from those around him. The successful candidate will join a team that prides itself on energy, resilience, creativity and a relentless commitment to doing the right thing for service users.\ NThis is not an entry-level leadership role. We are looking for an experienced and credible operational lead with a proven track record within substance misuse, criminal justice, healthcare or custodial settings.\ N
Role Responsibility\ NYour focus will be onensuring the safe, effective and innovative delivery of the prison drug and alcohol service, maintaining high standards across clinical governance, psychosocial interventions, recovery support and operational performance.\ N
You will:\ N
Support the Operations Manager in leading and developing a high-performing multi-disciplinary drug and alcohol team within a complex custodial environment.\ NEnsure the delivery of high-quality interventions and recovery-focused care to service users across the prison.\ NLead on operational performance, quality assurance, compliance, audits and service improvement activity.\ NMaintain strong partnership working with HMPPS, healthcare providers, commissioners, security departments and external agencies.\ NUse performance data, PHOF indicators and service outcomes to drive continuous improvement and evidence-based practice.\ NSupport continuity of care pathways from custody into the community, ensuring effective communication with external treatment providers and stakeholders.\ NLine manage Team Leaders and senior staff, providing supervision, performance management, support and professional development.\ NPromote a visible culture of accountability, professionalism, compassion and recovery throughout the service.\ NContribute towards strategic development, innovation and implementation of new recovery initiatives within the prison.\ NEnsure all safeguarding, risk management, information governance and legal requirements are consistently maintained.\ N
TheIdeal Candidate\ NWe are looking for anexceptional leader who is resilient, credible and passionate about recovery and rehabilitation.\ NYou will have:\ N
Significant experience within substance misuse services, criminal justice, healthcare or custodial settings.\ NProven experience managing teams and operational service delivery within complex environments.\ NStrong knowledge of NHS Models of Care, continuity of care pathways and Public Health Outcomes Framework (PHOF) data.\ NExperience working with commissioners, stakeholders and partner agencies.\ NHigh levels of competence in IT systems, data analysis, compliance and governance processes.\ NExcellent communication and leadership skills with the ability to influence, challenge and motivate others.\ NThe ability to remain calm, decisive and solution-focused under pressure.\ NA visible passion for supporting vulnerable individuals and advocating for meaningful recovery opportunities.\ N
We want a leader who takes ownership, stands by their decisions and leads from the front. Someone who understands that success in this environment is built on consistency, integrity, resilience and relationships.\ NYou will be joining aservice that already has a strong reputation within the London prison estate and is committed to becoming an example of best practice in prison wellbeing work.\ NIf you are ambitious,driven and ready to help shape the future of prison substance misuse services, we would welcome your application.\ N
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.\ NWe run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.\ NWhat Benefits Will I Receive?\ NWe know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:\ N35 days’ paid holidaya year + Bank Holidays, increasing to 36 days + Bank Holidays after 2 years service. Plus the option to buy additional holidays and spread the cost.\ NJoin our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. xwzovoh Turning Point Benefits\ NWe reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.\ N
Turning Point\ N
Attached documents\ N
Deputy Operations Manager Role Profile (1).Pdf\ N
\ N
Apply
