At a Glance
- Tasks: Lead operations in a dynamic prison wellbeing service focused on recovery and safety.
- Company: Turning Point, a leader in addiction recovery and support services.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Opportunity to represent the service at local and national forums.
- Why this job: Join a passionate team and help transform lives in a challenging yet rewarding environment.
- Qualifications: Experience in operational leadership within healthcare or custodial settings is essential.
The predicted salary is between 40000 - 50000 £ per year.
At Turning Point, we are recognised leaders in supporting people to recover from addiction and rebuild their lives. Our prison wellbeing service plays a critical role in reducing harm, supporting recovery and improving safety across the custodial environment.
This is an operational lead position within the leading prison drug and alcohol service in London, based within HMP Thameside. It offers a rare opportunity to work in a highly visible, innovative and ambitious service committed to delivering excellence across recovery, treatment, psychosocial interventions, partnership working and reducing drug‑related harm within the prison and community.
The role sits alongside an experienced, passionate and demanding Operations Manager who expects high standards, accountability and professionalism from the team.
Responsibilities- Manage operations in partnership with the Operations Manager, ensuring high standards, accountability and professionalism.
- Deliver and enhance the drug and alcohol service, meeting NHS Model of Care and POF Data standards.
- Coordinate care pathways, including CoC pathways, and advocate for service users.
- Communicate effectively with Local Authority commissioners, NHS teams and other stakeholders.
- Oversee IT/data management, ensuring compliance with all workplace legal requirements and regulations.
- Lead, motivate and develop the team, fostering energy, resilience and creativity.
- Represent the prison drug and alcohol team at local and national forums.
- Proven operational leadership experience within substance misuse, criminal justice, healthcare or custodial settings.
- High competence in IT and data management.
- Knowledge of NHS models of care, POF data and CoC pathways.
- Ability to communicate with LA commissioners and comply with workplace legal requirements.
- Demonstrated resilience, accountability and advocacy for service users.
Deputy Operations Manager - HMP employer: Turning Point UK
Turning Point is an exceptional employer, offering a unique opportunity to make a meaningful impact in the lives of individuals recovering from addiction within the dynamic environment of HMP Thameside. Our commitment to employee growth is reflected in our supportive work culture, where innovation and high standards are celebrated, and team members are empowered to lead and develop their skills in a vital sector. Join us to be part of a passionate team dedicated to excellence in recovery services, while enjoying the benefits of working in a collaborative and forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Operations Manager - HMP
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We recommend practising common interview questions and even role-playing with a friend. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Showcase your passion for the role during interviews. Talk about why you’re excited about working in the prison wellbeing service and how your experience aligns with their mission. We want to see that fire in your belly!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm and professionalism. Plus, it keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Operations Manager - HMP
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Deputy Operations Manager role. Highlight your operational leadership experience in substance misuse or custodial settings, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about supporting recovery and how you can contribute to our innovative service. Be genuine and let your personality shine through!
Showcase Your Communication Skills:Since you'll be liaising with various stakeholders, it's important to demonstrate your communication prowess. Use clear and concise language in your application to show us you can effectively engage with Local Authority commissioners and NHS teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our team!
How to prepare for a job interview at Turning Point UK
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the drug and alcohol service, especially the NHS Model of Care and POF Data standards. Brush up on the latest trends in substance misuse and how they relate to the custodial environment. This will show that you’re not just interested in the role but also committed to making a real impact.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or managed operations. Highlight how you ensured high standards and accountability, as these are key expectations for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Like a Pro
Since communication with Local Authority commissioners and NHS teams is crucial, practice articulating your thoughts clearly and confidently. Think about how you can advocate for service users and coordinate care pathways. Role-playing with a friend can help you refine your delivery.
✨Be Ready to Discuss Compliance
Familiarise yourself with workplace legal requirements and regulations related to IT/data management. Be prepared to discuss how you’ve ensured compliance in previous roles. This will demonstrate your attention to detail and commitment to maintaining high operational standards.
