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- Tasks: Support adults with complex needs in daily living and promote their independence.
- Company: Turning Point, a leading health and social care provider across England.
- Benefits: 29 days paid holiday, flexible hours, and opportunities for career growth.
- Other info: Dynamic role with varied tasks and a supportive team environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Caring nature, team player, and experience with complex needs preferred.
The predicted salary is between 24310 - 24310 £ per year.
Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? If you have answered a big YES to these questions we would love to hear from you.
At Turning Point, we support people with Learning Disabilities across England. As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.
Where will I be working? You will form part of a team, providing 24 hour support to one of our service users, with complex needs, learning disability and physical disability. The Support Worker role is varied and the team is committed to enabling people to live a full life. The nature of people’s needs can extend to fully supporting people with all aspects of daily living; personal care, cooking, medication, cleaning and budgeting, to enabling people to go shopping, access employment and education, attending regular social events, with the people we support encouraged to try new experiences. We tailor our services to enable people to be as independent as possible. Staff will empower people to have a wide range of experiences and to get the best out of all that they do to enjoy life. We use a digital social care record system, to support daily recording, which will make your day-to-day tasks easier and allows you to spend more time with the People We Support.
Shift Patterns
This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00am to 2:00/3:00pm and 2:00/3:00 pm to 9:00/10:00pm, sleep ins or waking nights, some weekends. Please note that the shifts may vary.
Role Responsibility
What will I be doing? This is a hands-on job in which no two days are the same. Your duties will include:
- promoting the independence of people we support
- supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
- arranging activities in the home and in the local community
- developing residents' life skills and personal interests
- helping residents stay safe and healthy
- assisting with personal care needs
- supporting people with medication
- ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.
The Ideal Candidate
What skills and qualities do I need to have?
- passionate, caring and enthusiastic
- Previous experience with complex needs, in a support worker or care role
- flexible, patient and non-judgemental
- a great team player with lots of energy
- able to complete the physical aspects of the role such as manual handling where needed
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
Salary £24,310 based on 37 hours (Pro-rata) / £12.60 per hour
Frequency Annual
Complex Needs Support Worker employer: Turning Point UK
Contact Detail:
Turning Point UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Needs Support Worker
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Turning Point. Understand their values and the kind of support they provide. This will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Think about the questions you might be asked during the interview, especially around your caring nature and experience with complex needs. Practise your answers with a friend or in front of the mirror to build confidence.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping others shine through. Share personal stories that highlight your caring nature and how you’ve made a difference in someone’s life.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and gives you another chance to express why you’d be a great fit for the team.
We think you need these skills to ace Complex Needs Support Worker
Some tips for your application 🫡
Show Your Caring Nature: In your application, let us see your caring side shine through! Share personal experiences or stories that highlight your passion for helping others, especially those with complex needs.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We want to know how your experience aligns with our mission of supporting individuals with learning disabilities.
Be Honest About Your Flexibility: Since this role requires flexibility with working hours, be upfront about your availability. If you can work various shifts, let us know! It shows you're ready to jump in and support our team whenever needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at Turning Point UK
✨Show Your Caring Nature
Make sure to highlight your passion for helping others during the interview. Share specific examples of how you've made a difference in someone's life, whether through previous work or personal experiences. This will demonstrate that you truly embody the caring nature they’re looking for.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations involving complex needs. Prepare by thinking about past experiences where you had to be flexible and patient. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Understand the Role's Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Show that you understand the demands of a 24-hour service and express your willingness to adapt to different shift patterns, including weekends and nights.
✨Familiarise Yourself with Digital Tools
As the job involves using a digital social care record system, it’s beneficial to show that you’re tech-savvy. If you have experience with similar systems, mention it. If not, express your eagerness to learn and adapt to new technologies quickly.