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- Tasks: Support our clinical team with administrative tasks and ensure smooth operations.
- Company: Join Turning Point, a leading not-for-profit health and social care provider in the UK.
- Benefits: Enjoy 25 days holiday plus bank holidays, career progression, and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: Strong communication, organisation skills, and proficiency in Microsoft Office are essential.
- Other info: This role is based in Somerset, with opportunities for travel between hubs.
The predicted salary is between 23808 - 24272 £ per year.
Please Note: The application deadline for this job has now passed.
Full Time - 5 Days Per Week 37 Hours Per Week (Monday – Friday 9am – 5pm)
At Turning Point, we support people across the UK to overcome substance use issues. Your administration skills will make a real difference to the lives of people we work with. An exciting opportunity has arisen to join our team as an Administrator. Based at either our Yeovil or Taunton hub you’ll support the management and operations team by maintaining accurate records and helping us to continually improve our performance.
Offering plenty of variety and training, this rewarding role will involve:
- Managing, prioritising, uploading and disseminating referrals
- Raising and changing prescriptions as instructed by the prescribers
- Generating prescription batch runs
- Logging prescribing information on client prescribing records and database
- Posting prescriptions to; and liaising with pharmacies
- Completing clinic letters
- Arranging clinic bookings
- Dealing with incoming and outgoing post and e-mails through various e-mail boxes
- Ordering supplies and petty cash
- Minute taking
We’re looking for a reliable, confident communicator who can prioritise a changing workload and provide high quality administrative support. Comfortable talking to professionals, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with exceptional attention to detail, impressive administration skills and a good understanding of Microsoft Office, including Excel spreadsheets. Driving is desirable as you will be expected to travel between hubs.
Running services on a not–for–profit basis, we invest every penny back into our care and our people. Develop your skills and career and take on this key role in our Somerset Drug and Alcohol Service and help to make a big difference in your local community.
As an Administrator we offer a starting salary of £23,808 rising each year in line with our pay progression salary bands. You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning Point we will support and encourage you on your career journey.
Role Responsibility: Making sure everything runs smoothly at the heart of our substance use services in Somerset, this rewarding role involves support for our clinical team; including generating prescriptions and dealing with everything from newsletters, travel, accommodation and the post to invoices, stationery and petty cash and providing administrative support to our hubs across the county.
The Ideal Candidate: We’re looking for a confident communicator who can prioritise a varied workload and provide wide ranging administrative support. You will have the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets.
About us: As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes: 25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Salary: Starting salary £23,808 with annual pay progression up to £24,272
Frequency: Annual
Job Reference: turningp/TP/135/11437
Contract Type: Permanent
Closing Date: 06 June, 2025
Job Category: Administration
Business Unit: Substance Use
Location: Somerset (Yeovil or Taunton), United Kingdom
Clinical Administrator - SDAS employer: Turning Point UK
Contact Detail:
Turning Point UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator - SDAS
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description, such as managing referrals and generating prescriptions. This will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Highlight your experience with Microsoft Office, particularly Excel, as this is crucial for the role. Consider preparing examples of how you've used these tools effectively in previous positions to showcase your skills.
✨Tip Number 3
Network with current or former employees of Turning Point, especially those in administrative roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to handle a varied workload. Think of specific examples where you've successfully managed multiple tasks under pressure, as this will resonate well with the hiring team.
We think you need these skills to ace Clinical Administrator - SDAS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative skills and experience. Focus on your ability to manage a varied workload, maintain confidentiality, and your proficiency in Microsoft Office, especially Excel.
Craft a Strong Cover Letter: In your cover letter, express your passion for supporting individuals with substance use issues. Mention specific examples of how your organisational skills and attention to detail have positively impacted previous roles.
Highlight Communication Skills: Since the role requires confident communication, emphasise your experience in liaising with professionals and managing client interactions. Provide examples that showcase your customer-focused approach.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Turning Point UK
✨Showcase Your Organisational Skills
As a Clinical Administrator, you'll need to demonstrate your ability to manage a varied workload. Prepare examples of how you've successfully organised tasks in previous roles, highlighting your attention to detail and prioritisation skills.
✨Communicate Confidently
This role requires strong communication skills, especially when liaising with professionals and clients. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you maintain confidentiality in sensitive situations.
✨Familiarise Yourself with Microsoft Office
Since the job requires a good understanding of Microsoft Office, particularly Excel, brush up on your skills before the interview. Be prepared to discuss your experience with spreadsheets and any relevant administrative tasks you've completed using these tools.
✨Demonstrate Your Commitment to Improvement
Turning Point values continuous improvement. Think about times when you've contributed to enhancing processes or services in your previous roles. Be ready to share these experiences and express your enthusiasm for making a positive impact in the community.
