Senior Relief Worker

Senior Relief Worker

Glasgow Full-Time No home office possible
Turning Point Scotland

At a Glance

  • Tasks: Support vulnerable individuals with practical and emotional needs in a dynamic environment.
  • Company: Join Turning Point Scotland, a leader in integrated health and social care for over 27 years.
  • Benefits: Enjoy flexible shifts, paid holidays, and reimbursement for work-related expenses.
  • Why this job: Make a real difference in people's lives while working in a compassionate and inclusive team.
  • Qualifications: IT skills are essential; lived experience is valued.
  • Other info: Relief Workers can choose shifts that fit their schedule without pressure.

Service: Glasgow Alcohol & Drugs Crisis Service

Based: Glasgow

Salary: £13.55 per hour

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in Glasgow Alcohol & Drugs Crisis Service are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

Turning Point Scotland Glasgow Alcohol and Drug Crisis Service

Turning Point Scotland Glasgow Alcohol and Drug Crisis Service offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision.

Proudly partnering with NHSGGC and the Health and Social Care Partnership for over 27 years, we have provided residential and direct access crisis services in a safe environment that challenges stigma and provides the advice and information required to reduce harm and give a space to reflect and consider the next steps towards recovery.

We are committed to helping individuals begin their journey to recovery whilst utilising harm reduction approaches, placing safety at the forefront of care delivery. We are passionate in encouraging citizens who use the service to improve and maintain relationships with family, friends and communities to build on their sense of belonging in society.

The support we provide is always person-centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, advocacy services and our own staff members.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As a Senior Relief Worker, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

We value lived experience, please click here to read more about our views.

Eligibility

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Turning Point Scotland operates a List of Approved Relief Workers who may be contacted by services when there is a need to engage additional workers in order to provide the required support to someone who uses our services. Relief Workers are primarily deployed to cover periods of leave, or sickness absence and to provide additional support during periods of peak activity etc.

When there is suitable work available within a service, a manager will contact Relief Workers offering them a shift/series of shifts. As a Relief Worker you will be well-placed to fit your work around your existing work or other commitments and you will be under no pressure or obligation to accept work from us if it does not suit you to do so. Once work is offered and accepted by you however, there is an expectation that you will make every effort to attend to undertake that shift. Your reliability in this regard is very important to our services and to the people we support who will be expecting you.

Relief Workers submit a Time Sheet to claim payment for the hours they have worked and are paid on a monthly basis. You will accrue some entitlement to paid holidays and you will be reimbursed for all reasonable expenses incurred in the course of your work for us.

You will be required to undertake a programme of basic training which is primarily designed to enable you to operate safely, but also to meet the organisation’s obligations to you in terms of health & safety legislation.

Relief Working at Turning Point Scotland will not normally be suitable for people who have full-time posts with other agencies.

Does this position require a valid UK driving licence and access to a vehicle? No

Does the post include personal care? No

Does the post include cooking and housekeeping skills? No

Will the service users be involved in this process? No

If you would like to chat about any aspect of the role, please call our Recruitment & Engagement Team on 0808 1643100

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Senior Relief Worker employer: Turning Point Scotland

Turning Point Scotland is an exceptional employer, dedicated to fostering a compassionate and inclusive work culture that prioritises the well-being of both employees and the vulnerable individuals they support. Located in Glasgow, our team enjoys flexible working arrangements, comprehensive training opportunities, and a strong commitment to personal and professional growth, all while making a meaningful impact in the community. Join us in creating a safe environment that challenges stigma and empowers individuals on their journey to recovery.
Turning Point Scotland

Contact Detail:

Turning Point Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Relief Worker

✨Tip Number 1

Familiarise yourself with the Glasgow Alcohol & Drug Crisis Service and its approach to harm reduction. Understanding their values and methods will help you align your responses during interviews, showcasing your passion for supporting vulnerable individuals.

✨Tip Number 2

Network with current or former employees of Turning Point Scotland. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when discussing your experiences and skills.

✨Tip Number 3

Highlight any relevant experience you have in crisis intervention or support roles. Be prepared to discuss specific situations where you've demonstrated compassion and problem-solving skills, as these are crucial for a Senior Relief Worker.

✨Tip Number 4

Prepare questions that reflect your understanding of the role and the challenges faced by the service users. This shows your genuine interest in the position and your commitment to making a positive impact in their lives.

We think you need these skills to ace Senior Relief Worker

Compassionate Communication
Emotional Support Skills
Person-Centred Care
Team Collaboration
Conflict Resolution
Understanding of Harm Reduction Approaches
Knowledge of Substance Use Issues
Community Engagement
Adaptability to Changing Situations
Reliability and Punctuality
Basic IT Skills
Training and Development Skills
Active Listening
Empathy and Understanding

Some tips for your application 🫡

Understand the Role: Before applying, take time to thoroughly read the job description for the Senior Relief Worker position. Understand the key responsibilities and the values that Turning Point Scotland prioritises, such as compassion, care, and inclusiveness.

Tailor Your CV: Make sure your CV highlights relevant experience in supporting vulnerable individuals, particularly in crisis situations. Use specific examples that demonstrate your ability to provide practical and emotional support, as well as your commitment to person-centred care.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and aligns with the values of Turning Point Scotland. Share personal experiences or insights that showcase your understanding of the challenges faced by individuals dealing with alcohol and drug crises.

Highlight IT Skills: Since IT skills are required for this role, ensure you mention any relevant technical abilities in your application. This could include experience with software used for record-keeping or communication tools that facilitate teamwork.

How to prepare for a job interview at Turning Point Scotland

✨Show Your Compassion

As a Senior Relief Worker, demonstrating your passion for helping vulnerable individuals is crucial. Share personal experiences or stories that highlight your compassion and commitment to inclusiveness in your community.

✨Understand the Role

Familiarise yourself with the specific services offered by Turning Point Scotland, especially those related to alcohol and drug crises. Being knowledgeable about their approach to harm reduction and person-centred care will show your genuine interest in the role.

✨Highlight Relevant Skills

Make sure to discuss your IT skills and any relevant experience you have in providing emotional and practical support. This is essential for the role, so be prepared to give examples of how you've used these skills in past positions.

✨Emphasise Reliability

Since the role requires flexibility and reliability, be ready to talk about your work ethic and how you manage your commitments. Stress your understanding of the importance of being dependable for both the team and the individuals you will support.

Senior Relief Worker
Turning Point Scotland
Location: Glasgow

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