Lead Practitioner - Cafe Connect in London

Lead Practitioner - Cafe Connect in London

London Full-Time 13 - 15 £ / hour (est.) No working from home possible
Turning Point Scotland

At a Glance

  • Tasks: Lead community cafés, support visitors, and coordinate engaging activities.
  • Company: Turning Point Scotland, a supportive organisation with a focus on personal development.
  • Benefits: Competitive salary, extensive training, and 35 days holiday per year.
  • Other info: Opportunities for career growth and internal promotions.
  • Why this job: Make a real difference in your community while developing your skills.
  • Qualifications: Friendly, organised, and passionate about supporting those affected by substance use.

The predicted salary is between 13 - 15 £ per hour.

South Lanarkshire Reachout Service provides Assertive Outreach and Intensive Case Management to support people affected by problematic alcohol and other drug use. We work with individuals who have a wide range of support needs relating to their alcohol use—offering practical and emotional support while empowering them to achieve their own personal outcomes in all aspects of daily life, including:

  • Keeping safe
  • Building positive relationships
  • Improving physical and emotional wellbeing
  • Developing meaningful activities
  • Enhancing community involvement

Our assertive outreach approach is central to delivering a person‐centred, flexible model designed to engage people who often face barriers accessing support. By taking our service directly into communities across South Lanarkshire, we build authentic, trusting relationships that help people feel seen, heard, and valued.

We are looking for an engaging, community‐minded individual to support and promote our three community cafés in Cambuslang, Carluke, and Rutherglen. These cafés play a vital role in providing safe, welcoming spaces where people can connect, access support, and take part in meaningful activity.

Key Responsibilities

  • Provide front‐facing support, meeting and greeting café visitors and creating a warm, welcoming environment.
  • Oversee the day‐to‐day running of the three cafés across South Lanarkshire.
  • Coordinate and deliver group work, activities, and community engagement opportunities.
  • Organise events that bring people together and strengthen community connections.
  • Support, guide, and oversee peer volunteers, helping to build their confidence and contribution.
  • Promote the cafés across local communities and partner organisations to increase engagement.

We’re looking for someone who is:

  • Friendly, approachable, and confident in community settings.
  • Passionate about supporting people affected by alcohol and drug use.
  • Organised, proactive, and able to manage varied workloads across different sites.
  • Comfortable facilitating groups and coordinating activities.

Company and Benefits

Turning Point Scotland have Platinum accreditation in Investors in People. Our staff are our most important asset, therefore we offer extensive training and impressive personal and career‐focused development opportunities. Benefits include:

  • 123 Learning and development courses
  • 29 eLearning courses
  • Funded qualification – SVQ Social Services and Healthcare, work based assessment
  • Your Career Pathway – we promote from within and advertise internally all jobs
  • Pension Scheme, employer contribution 4%
  • Wide range of family friendly policies
  • 35 holiday/public holidays days per year

Does this position require a valid UK driving licence and access to a vehicle? Yes

Does the post include personal care? No

Does the post include cooking and housekeeping skills? No

Will the service users be involved in this process? No

If you would like to chat about any aspect of the role, please call our Recruitment & Engagement Team on 0808 1643100.

Lead Practitioner - Cafe Connect in London employer: Turning Point Scotland

Turning Point Scotland is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong emphasis on personal and professional development, employees benefit from extensive training opportunities, a generous holiday allowance, and a commitment to promoting from within. Working in South Lanarkshire, you will play a vital role in enhancing community connections through our welcoming cafés, making a meaningful impact on the lives of individuals affected by alcohol and drug use.

Turning Point Scotland

Contact Details:

Turning Point Scotland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Practitioner - Cafe Connect in London

Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to community services or alcohol and drug support. Attend local events or workshops to meet potential colleagues and learn more about the industry.

Tip Number 2

Show off your personality! When you get the chance for an interview or informal chat, let your friendly and approachable nature shine through. Remember, they want someone who can create a warm environment for café visitors.

Tip Number 3

Be proactive! If you see an opportunity to volunteer or get involved with community activities, jump on it. This not only builds your experience but also shows your commitment to supporting those affected by alcohol and drug use.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and opportunities tailored to your skills and interests.

We think you need these skills to ace Lead Practitioner - Cafe Connect in London

Community Engagement
Interpersonal Skills
Organisational Skills
Group Facilitation
Event Coordination
Support and Guidance
Proactive Approach

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for supporting people affected by alcohol and drug use shine through. We want to see that you genuinely care about making a difference in the community.

Be Person-Centred:Make sure to highlight your experience in creating warm, welcoming environments. We’re all about building authentic relationships, so share examples of how you've engaged with individuals in community settings.

Organise Your Thoughts:Since this role involves managing varied workloads, structure your application clearly. Use bullet points or headings to make it easy for us to see your relevant skills and experiences at a glance.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Turning Point Scotland

Know Your Community

Familiarise yourself with the local community and the specific needs of individuals affected by alcohol and drug use. Being able to discuss how you can engage with the community cafés and support their mission will show your genuine interest in the role.

Showcase Your People Skills

As a Lead Practitioner, you'll be meeting and greeting café visitors. Prepare examples of how you've created welcoming environments in previous roles. Highlight your ability to build trust and rapport with diverse groups, as this is crucial for the position.

Demonstrate Organisational Skills

You'll need to manage varied workloads across different sites. Bring examples of how you've successfully coordinated activities or events in the past. Discuss your strategies for staying organised and ensuring everything runs smoothly.

Emphasise Your Passion

This role requires someone who is passionate about supporting those affected by substance use. Be ready to share your motivations for wanting to work in this field and any relevant experiences that have shaped your commitment to community support.