At a Glance
- Tasks: Lead a team supporting adults with learning disabilities and complex health needs.
- Company: Join a dedicated service provider making a real difference in people's lives.
- Benefits: Competitive salary, extensive training, 40 days holiday, and a pension scheme.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Empower individuals to achieve personal goals and enhance their wellbeing.
- Qualifications: Experience with vulnerable people and a relevant management qualification required.
The predicted salary is between 44754 - 50398 £ per year.
Job type: Service Manager 2, full-time (37 hours).
Salary: £44,754-£50,398, permanent contract.
About the role
As the Registered Manager / Service Manager, you will lead a team working with adults with learning disabilities, complex health needs, and mental health needs. You will provide practical and emotional support, encourage individuals to achieve personal outcomes such as keeping safe, meaningful activities, community involvement, physical health, relationships, and wellbeing.
Key responsibilities
- Maintain relevance of services to individuals’ needs and purchaser requirements through ongoing planning, monitoring, and evaluation.
- Oversee financial aspects of the service, manage budgets, ensure efficient use of resources, and make financial decisions.
- Lead development of new services, support business growth, and maintain reputational excellence.
- Ensure compliance with governance, law, and legislation, including local authority compliance, Care Inspectorate at level 5 and above, SSSC, and safeguarding procedures.
- Support senior management to streamline, promote, and monitor quality assurance systems that meet the needs of individual services and the overall regional delivery.
- Develop, monitor, and implement supervision and appraisal systems for staff.
- Support individuals with diverse support needs to achieve personal outcomes, including safe living, community participation, and personal development.
About you
You are passionate and committed to the service’s aims and believe people can live fulfilling lives with the right support.
Required skills and experience:
- Experience working with vulnerable people and leading a service delivery team, ensuring a safe operating environment.
- Ability to negotiate and build positive relationships with internal and external partners, including local authorities and housing associations.
- Excellent planning and organisational skills, able to prioritise workload in a sometimes pressurised environment.
- Social Service and Health Care at level 9 (SCQF) or a recognised qualification for SSSC registration, plus a relevant management qualification.
- IT skills required for all vacancies.
- Valid UK driving licence and access to a vehicle.
Requirements
Successful candidates will be required to register with the Scottish Social Services Council (SSSC) within six months of the start date.
Interview week commencing 6 July 2026.
Contact: Recruitment & Engagement Team, 0808 1643100.
EEO statement
We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.
Benefits
- Salary matching within pay points of the role.
- Platinum accreditation in Investors in People.
- Extensive training and personal development opportunities.
- Pension scheme with 4 % employer contribution.
- 40 days of holiday/public holidays per year.
- Wide range of family-friendly policies.
- Learning and development courses: 123 learning courses, 29 eLearning courses, funded SVQ Social Services and Healthcare qualification.
Service Manager in Castle Douglas employer: Turning Point Scotland
As a Service Manager in Dumfries & Galloway, you will join a dedicated team committed to empowering individuals with learning disabilities and complex health needs. Our organisation prides itself on a supportive work culture that fosters personal and professional growth, offering extensive training opportunities and a generous benefits package, including 40 days of holiday and a pension scheme with employer contributions. With a focus on meaningful outcomes for both our clients and staff, we are an excellent employer for those seeking a rewarding career in social services.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Castle Douglas
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how your experience aligns with their mission, especially when it comes to supporting individuals with diverse needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your leadership skills and how you've successfully managed teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager in Castle Douglas
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with vulnerable people and service delivery. We want to see how your skills align with the role of Service Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for supporting individuals with learning disabilities and complex needs shine through in your application. We’re looking for someone who truly believes in empowering others, so share your motivation and commitment to making a difference.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Turning Point Scotland
✨Know Your Stuff
Make sure you understand the role of a Service Manager inside out. Familiarise yourself with the specific needs of adults with learning disabilities and complex health needs. This will help you demonstrate your passion and commitment to supporting individuals in achieving their personal outcomes.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve managed budgets, ensured compliance, or developed new services. Highlighting these experiences will show that you have the necessary skills to lead effectively in this role.
✨Build Relationships
Be ready to discuss how you’ve built positive relationships with partners like local authorities and housing associations. Share specific examples of negotiations or collaborations that resulted in successful outcomes. This will demonstrate your ability to work well with others in a sometimes pressurised environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the organisation's approach to quality assurance or how they support staff development. Asking thoughtful questions shows your genuine interest in the role and helps you assess if it’s the right fit for you.
