Assistant Service Co-ordinator

Assistant Service Co-ordinator

Full-Time 29299 - 32405 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals with diverse needs, helping them achieve personal goals and community involvement.
  • Company: Join Turning Point Scotland, a compassionate organisation empowering vulnerable people since 2013.
  • Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a real difference.
  • Why this job: This role offers emotional rewards and the opportunity to promote independence and choice.
  • Qualifications: IT skills are essential; lived experience is valued.
  • Other info: Permanent position based in Coatbridge, with a supportive team environment.

The predicted salary is between 29299 - 32405 £ per year.

Overview

North Ayrshire Alcohol and Drug Prevention, Recovery and Early Intervention Service

Type of service: Drugs and Alcohol Service

Job Type: Assistant Service Co-ordinator

Hours of work: Full time

Job details

Post: Assistant Service Co-ordinator

Service: North Ayrshire PEAR Service

Based: Stevenston

Hours: Full Time – 37 Hours

Salary: £30,049 – £33,155 (£15.62 – £17.23 per hour)

Contract: Permanent

Step Up – Come join our team

The Turning Point Scotland North Ayrshire Prevention, Early intervention and Recovery (PEAR) Service is an alcohol and other drug support service based in Stevenston.

Since 2019, we have worked alongside our local statutory service NADARS and North Ayrshire Drug and Alcohol Partnership (ADP) to ensure that everyone in North Ayrshire is accessing the most appropriate support suited to their needs.

At North Ayrshire PEAR service, we believe that inclusion and community is key to for people to begin those successful steps towards recovery. We engage with all of the individuals who use the service and with TPS Connects when agreeing what activities, we will operate that will benefit people in their recovery journey and also to help build the foundations for a promising future.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

We have a brilliant opportunity for an experienced, values‑driven leader!

Are you passionate about empowering others, driving high‑quality support, and shaping services that truly make a difference? If you’re a confident communicator with strong leadership instincts, this Assistant Service Coordinator role could be your next big step.

What You’ll Bring

  • Strong IT and organisational skills
  • A collaborative approach — working closely with the Service Manager
  • A commitment to inclusion, safety, empowerment, and high‑quality support
  • The ability to nurture staff development and promote effective team working
  • Confidence in rota planning, service coordination, and day‑to‑day leadership
  • Excellent communication skills and a willingness to learn and grow
  • A values‑led approach to supporting people and teams

What You’ll Do

In this role, you will:

  • Help lead the development, structure, and sustainability of our services
  • Promote a positive, inclusive team culture
  • Build and maintain strong relationships with partners and professionals
  • Carry out assessments aligned with organisational guidelines
  • Support your team to deliver exceptional, person‑centred care

Interviews will be held week commencing 23rd February

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

We value lived experience, please click here to read more about our views.

Turning Point Scotland havePlatinum accreditationinInvestors in People. Our staff are our most important asset, therefore we offer extensive training and impressive personal and career-focused development opportunities. You could be part of an organisation that not only offers excellent careers but makes a real difference to thousands of People’s lives and achieve your own personal fulfilment.

  • 123 Learning and development courses
  • 29 eLearning courses
  • Funded qualification – SVQ Social Services and Healthcare, work based assessment
  • Your Career Pathway, we promote from within and advertise internally all jobs
  • Pension Scheme, employer contribution 4%
  • Wide range of family friendly policies
  • 35 holiday/public holidays days\’ per year.

Does this position require a valid UK driving licence and access to a vehicle? No

Does the post include personal care? No

Does the post include cooking and housekeeping skills? No

Will the service users be involved in this process? No

If you would like to chat about any aspect of the role, please call our Recruitment & Engagement Team on 0808 1643100.

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Assistant Service Co-ordinator employer: Turning Point Scotland

Turning Point Scotland is an exceptional employer dedicated to empowering individuals with diverse needs in the North Lanarkshire area. With a strong focus on compassion, inclusiveness, and personal growth, we offer a supportive work culture that values respect and integrity, alongside opportunities for professional development in a rewarding environment. Join us in making a meaningful impact in the community while enjoying competitive salaries and a commitment to your career advancement.
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Contact Detail:

Turning Point Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Service Co-ordinator

✨Tip Number 1

Familiarise yourself with the principles of person-centred support. Understanding how to empower individuals and promote their independence will show that you align with our values at StudySmarter.

✨Tip Number 2

Highlight any relevant experience you have in supporting vulnerable individuals, especially those with complex needs. Sharing specific examples during your interview can demonstrate your capability and passion for this role.

✨Tip Number 3

Research Turning Point Scotland and its services in North Lanarkshire. Being knowledgeable about our mission and the specific challenges we face will help you engage more effectively during discussions.

✨Tip Number 4

Prepare to discuss your IT skills, as they are essential for this position. Be ready to explain how you've used technology in previous roles to enhance communication or support services.

We think you need these skills to ace Assistant Service Co-ordinator

Compassion and Empathy
Communication Skills
Teamwork and Collaboration
Problem-Solving Skills
Organisational Skills
Time Management
IT Proficiency
Understanding of Person-Centred Care
Knowledge of Support Needs
Ability to Work with Vulnerable Individuals
Adaptability
Emotional Resilience
Conflict Resolution
Community Engagement

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Service Co-Ordinator position. Tailor your application to highlight how your skills and experiences align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting individuals with diverse needs. Use specific examples to demonstrate your compassion, care, and ability to promote independence.

Showcase Your Values: The company values respect, compassion, inclusion, and integrity. Make sure to reflect these values in your application by sharing personal anecdotes or experiences that illustrate your commitment to these principles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Turning Point Scotland

✨Show Your Passion for Helping Others

Make sure to express your genuine passion for supporting vulnerable individuals during the interview. Share personal experiences or stories that highlight your commitment to compassion, care, and inclusiveness.

✨Understand the Role and Responsibilities

Familiarise yourself with the specific duties of an Assistant Service Co-ordinator. Be prepared to discuss how you can contribute to promoting independence and choice for the individuals you will be supporting.

✨Demonstrate Your Teamwork Skills

Since this role involves working closely with a team and various professionals, be ready to provide examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively and work towards common goals.

✨Prepare for Questions on IT Skills

As IT skills are essential for this position, be prepared to discuss your proficiency with relevant software and tools. Consider mentioning any specific experiences where you've used technology to enhance support services.

Assistant Service Co-ordinator
Turning Point Scotland
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