At a Glance
- Tasks: Support vulnerable individuals with practical and emotional needs in a rewarding role.
- Company: Turning Point Scotland, dedicated to compassion and community inclusion.
- Benefits: Competitive salary, extensive training, 38 days holiday, and career progression.
- Other info: Join a supportive team with a focus on personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Compassionate individuals with IT skills and a passion for helping others.
The predicted salary is between 35234 - 38316 € per year.
Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.
Our Turning Point Scotland Services in North Lanarkshire Alcohol and Other Drugs Crisis are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team. The support we provide is always person centred, we do this by involving people who know the person well, including family and friends, other health and social work professionals, advocacy services and our own staff members.
As a Service Co-ordinator, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.
About Us – North Lanarkshire Alcohol and Other Drugs Outreach Service
The North Lanarkshire Alcohol and Other Drugs Crisis Outreach Service provides support to individuals who are over the age of 16. The service model is based on The Overdose Response Teams. The service has 3 main parts of delivery:
- Overdose response (the team respond to individuals who have had or are at risk of overdose within 24-48 hours of notification).
- Assertive outreach (we “meet people where they are at” ensuring they have access to the support and services they require).
- Crisis response (a partnership with housing colleagues to work with anyone at risk of or experiencing homelessness).
Please note that IT skills are required for all our vacancies. Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date. We value lived experience and welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.
Turning Point Scotland offers a salary matching within the pay points of the role, learning and development courses, funded qualification – SVQ Social Services and Healthcare, work based assessment, career pathway promotion from within, pension scheme with employer contribution, a wide range of family friendly policies, and 38 holiday/public holidays days per year.
Interview Date: 8 June 2026. If you would like to chat about any aspect of the role, please call our Recruitment & Engagement Team on 0808 1643100.
Service Co-ordinator in Airdrie employer: Turning Point Scotland
Turning Point Scotland is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals. With a strong focus on compassion, inclusiveness, and personal development, we offer extensive training opportunities, a supportive work culture, and a commitment to employee growth. Located in North Lanarkshire, our team thrives in a dynamic environment where every member plays a vital role in fostering community engagement and enhancing the well-being of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Service Co-ordinator in Airdrie
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Turning Point Scotland. Understand their values and the services they provide. This will help you connect your passion for helping vulnerable people with their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to service coordination and support roles. Think about your past experiences and how they align with the job description. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show your compassion! During the interview, share specific examples of how you've helped others in challenging situations. Highlight your ability to work with diverse individuals and your commitment to person-centred support.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your genuine interest and helps you determine if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Co-ordinator in Airdrie
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping vulnerable people shine through. We want to see how much you care about making a difference in the community and supporting individuals with their unique needs.
Be Person-Centred:Make sure to highlight your experience or understanding of person-centred support. We value compassion and inclusiveness, so share examples of how you've involved others in your work or how you’ve tailored your approach to meet individual needs.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This helps us understand your qualifications and motivations without getting lost in the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there.
How to prepare for a job interview at Turning Point Scotland
✨Know Your Values
Before the interview, take some time to reflect on your own values, especially around respect, compassion, and inclusion. Be ready to share personal experiences that demonstrate how these values align with the role of a Service Co-ordinator.
✨Understand the Service Model
Familiarise yourself with the North Lanarkshire Alcohol and Other Drugs Crisis Outreach Service model. Knowing about overdose response, assertive outreach, and crisis response will show your commitment and understanding of the service's mission during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to provide person-centred support. Think of examples from your past where you successfully helped someone in need, focusing on your approach and the outcomes achieved.
✨Showcase Your IT Skills
Since IT skills are required for this role, be prepared to discuss your experience with relevant software or tools. If you have any certifications or completed courses, mention them to highlight your readiness for the job.
