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- Tasks: Support individuals with daily living activities and ensure their safety and rights.
- Company: Turning Point, Inc. is dedicated to empowering individuals with developmental disabilities.
- Benefits: Enjoy competitive pay, sign-on bonus, medical benefits, and tuition reimbursement from day one.
- Why this job: Make a real difference in people's lives while working in a supportive and compassionate environment.
- Qualifications: High school diploma required; experience with developmental disabilities preferred.
- Other info: Full-time role with opportunities for growth and leadership.
Join to apply for the Residential Assistant Program Manager- Merrimack Valley, Multiple Locations role at Turning Point, Inc.
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Location: Amesbury, Salisbury, Newbury, MA
Salary: $21-$22/hr +sign on bonus
Job Summary
Turning Point, Inc is looking to add compassionate and dedicated Assistant Program Manager to our team! The Assistant Program Manager fulfills programmatic responsibilities by taking a leadership role in assisting the Program Manager in providing support and supervision to developmentally disabled and/or individuals with traumatic brain injury residing in group residences. The Assistant Program Manager maintains the safety and Human Rights of the individuals being supported, as well as implementing Individual Service Plans (ISP) goals and strategies of Turning Point, Inc.
Responsibilities
- Assists the Program Manager in maintaining a safe environment and ensures the Human Rights and Safety of individuals are being met in a residential setting licensed by the Department of Developmental Services (DDS) or Massachusetts Rehabilitation Commission (MRC)
- Ensures all program staff follow all agency and program philosophy, ISP goals, objectives, and Case Management responsibilities, to include ensuring that all case management documentation is completed in a timely fashion.
- Assists and supervises individuals with all activities of daily living including, but not limited to hygiene, household chores, cooking, shopping, banking, and community activities
- Assist Program Manager in the planning of menus to ensure that physician ordered diets are followed and help the Program Manager to ensure individuals make good dietary nutritional choices. Ensure that the menu is completed on a weekly basis and filed in the proper place. Ensure that food shopping and Coast shopping is completed regularly.
- Assists individuals with transportation to medical, dental, psychiatric, and other appointments, as assigned by the Program Manager.
- Follow all behavior plans and maintain required data collection. Assists Program Manager by role modeling required behavior plans and interventions, as well as helping staff to understand and execute all behavior plans and ISP goals/ strategies for each individual
- Completes all documentation in a timely manner, including, but not limited to communication logs, shifts notes, incident reports, restraint forms, MAP documentation, etc.
- Takes lead in helping program staff follow the program’s operational policies and procedures, as directed by the Program Manager and/or Coordinator
- Assists Program Manager with interviewing of new candidates or internal employees. May sit in on performance and development goals meetings
- Assist in the training and orientation of new program staff, as well as the clarification of program policies and procedures for new and existing staff, as directed by the Program Manager
- Engages in a positive manner with the individuals, their families and/or guardians, providers, and other staff and management
- Attends monthly team meetings and any trainings as directed.
- Maintains current CPR and First Aid certification, as well as MAP and PABC as applicable
- Maintains all the MAP responsibilities in the program to include completing the MAP Supervisory documentation on a weekly basis, ensuring that there is enough medication in the program, and works directly with the Program Nurse to ensure that all medical needs are met regularly.
- Ensures that the financials in the program are being followed on a regular basis, responsible for counting the money every shift, and ensuring that the staff are doing so as well. Responsible for checks and balances and working with the Program Manager to ensure that all the individuals have their financial needs met.
- Performs other duties as assigned by the Program Manager and/or Coordinator
Requirements
- High school diploma or G.E.D required. Associates Degree or pursuing degree preferred
- A minimum of (5) five years’ direct support residential experience and/or closely related experience working with developmentally disabled individuals and/or individuals with traumatic brain injury
- A working knowledge behavior plans for developmentally disabled individuals and/or individuals with traumatic brain injury, as required by the position
- Prior staff training and/or leadership experience is desirable
- Must possess current First Aid, CPR, MAP, Human Rights Advocate, and PABC certifications (where required) and any other certifications as required
- Pass a CORI, Driving Record, and Fingerprinting checks prior to beginning of work and continued employment, as required by the position responsibilities and company policies
- Ability to meet physical requirements such as standing, walking, lifting, turning, and squatting
- Ability to drive a 4-6 passenger van in order to transport residents
Benefits
*Eligible starting the first day of employment*
- Medical, Dental, Vison
- Flex Spend Account
- Short & Long Term Disability
- Life Insurance
- 403b Plans
- Up to 140+ hours of PTO available (must be eligible)
- Sign On bonus
- Tuition Reimbursement
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
-
Industries
Mental Health Care
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Residential Assistant Program Manager- Merrimack Valley, Multiple Locations employer: Turning Point, Inc.
Contact Detail:
Turning Point, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Assistant Program Manager- Merrimack Valley, Multiple Locations
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with developmental disabilities and traumatic brain injuries. Understanding their unique challenges will help you demonstrate your empathy and suitability for the role during any interviews.
✨Tip Number 2
Network with professionals in the mental health care field, especially those who work with similar populations. Attend local workshops or seminars to connect with others and gain insights that could be beneficial in your application process.
✨Tip Number 3
Prepare to discuss your previous experience in direct support roles. Be ready to share specific examples of how you've successfully managed challenging situations or implemented behaviour plans, as this will showcase your hands-on expertise.
✨Tip Number 4
Research Turning Point, Inc. and their mission. Understanding their values and approach will allow you to tailor your conversation during interviews, showing that you're not just a fit for the role but also aligned with their organisational culture.
We think you need these skills to ace Residential Assistant Program Manager- Merrimack Valley, Multiple Locations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential support and management. Emphasise any direct support experience with developmentally disabled individuals or those with traumatic brain injuries, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with disabilities. Mention specific experiences that demonstrate your leadership skills and ability to implement Individual Service Plans (ISP).
Highlight Relevant Certifications: List all relevant certifications such as First Aid, CPR, MAP, and any other qualifications that align with the job requirements. This will show your preparedness for the responsibilities of the role.
Showcase Soft Skills: In your application, emphasise soft skills like compassion, communication, and teamwork. These are essential for engaging positively with individuals, families, and staff, which is a key part of the Assistant Program Manager role.
How to prepare for a job interview at Turning Point, Inc.
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Assistant Program Manager. Be prepared to discuss how your experience aligns with the specific duties, such as supporting individuals with developmental disabilities and implementing Individual Service Plans.
✨Showcase Your Compassion
This role requires a compassionate approach. During the interview, share examples from your past experiences where you demonstrated empathy and support for individuals in similar situations. Highlight your ability to engage positively with clients and their families.
✨Prepare for Behavioural Questions
Expect questions that assess your understanding of behaviour plans and how you would handle various scenarios. Prepare specific examples that showcase your problem-solving skills and your ability to follow operational policies and procedures.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, training processes, and the company's approach to individual care. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
