At a Glance
- Tasks: Coordinate collections and deliveries while providing top-notch customer service.
- Company: Join a dynamic team at Turners Head Office in Newmarket.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Enjoy a supportive environment with clear progression paths.
- Why this job: Perfect for those eager to learn and grow in transport and logistics.
- Qualifications: Strong communication skills and a positive attitude are key.
The predicted salary is between 30000 - 40000 € per year.
Shift: 07:00 – 19:00 (198 days per annum: 4 on, 4 off plus 16 contract days)
Salary: Competitive, depending on experience
Employment Type: Permanent – full time
Start Date: ASAP
About the Role
We are seeking an assertive and proactive individual to join our busy Traffic Office team at Turners Head Office in Newmarket. We are looking for people who will play a vital part in supporting our operations by coordinating collections, deliveries, and providing excellent customer service. Whether you are new to the world of transport and logistics or an experienced professional aiming to grow within the team, this position offers opportunities for personal and career development for all abilities and skills.
Key Responsibilities
- Monitor and manage collections and deliveries using vehicle tracking and traffic management systems
- Maintain accurate and timely data entry related to shipments
- Communicate effectively with drivers, depots, and customers to provide clear updates and resolve queries promptly
- Ensure client enquiries are handled professionally and efficiently
- Collaborate closely with internal teams to support smooth operational flow
- Support continuous improvement by learning new systems and processes
- For experienced candidates, potential to take on management responsibilities and help lead the team
Skills & Attributes
- Strong communication skills, both written and verbal, are essential
- Helpful, positive, and professional attitude
- Ability to work independently and use your own initiative
- Well organized with a keen eye for detail
- Team player with good interpersonal skills
- Basic keyboard and office IT skills (training on specific systems will be provided)
- Enthusiastic about learning and taking on new challenges
- Experience in logistics or management is beneficial but not essential
Why Join Us?
- Gain valuable experience in a fast-paced and supportive environment
- Clear progression opportunities for those looking to develop their careers in transport and logistics
- Be part of a friendly, professional team with a focus on personal and professional growth
Transport & Customer Service Operator in Newmarket employer: Turners (Soham) Ltd
At Turners, we pride ourselves on being an excellent employer, offering a dynamic work environment in Newmarket where teamwork and personal development are at the forefront. Our Transport & Customer Service Operators benefit from competitive salaries, flexible shift patterns, and clear pathways for career advancement, all while being part of a supportive team dedicated to delivering exceptional service. Join us to enhance your skills in logistics and customer service, and enjoy a workplace culture that values growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Transport & Customer Service Operator in Newmarket
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let them know how excited you are about the role and the company. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Transport & Customer Service Operator in Newmarket
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Transport & Customer Service Operator role. Highlight any relevant experience in logistics or customer service, even if it's just a part-time gig or volunteer work!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your proactive attitude can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills:Since strong communication is key for this position, make sure your application showcases your written communication skills. Be clear, concise, and engaging – we want to see your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Turners (Soham) Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of transport and logistics. Brush up on vehicle tracking systems and traffic management processes. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've effectively resolved queries or communicated with a team. This will demonstrate your ability to handle client enquiries professionally.
✨Be Ready to Discuss Teamwork
Prepare to talk about your experiences working in a team. Highlight how you’ve collaborated with others to ensure smooth operations. This will showcase your interpersonal skills and your ability to be a team player.
✨Embrace Learning Opportunities
Express your enthusiasm for learning new systems and processes. Share any past experiences where you took on new challenges or adapted to changes. This will align with their focus on personal and professional growth.
