At a Glance
- Tasks: Coordinate collections and deliveries while providing top-notch customer service.
- Company: Join a dynamic team at Turners Head Office in Newmarket.
- Benefits: Opportunities for personal growth and career development for all skill levels.
- Other info: Training provided, with potential for management responsibilities for experienced candidates.
- Why this job: Be part of a vital operation and make a real difference in logistics.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 29250 - 35750 £ per year.
We are seeking an assertive and proactive individual to join our busy Traffic Office team at Turners Head Office in Newmarket. We are looking for people who will play a vital part in supporting our operations by coordinating collections, deliveries, and providing excellent customer service. Whether you are new to the world of transport and logistics or an experienced professional aiming to grow within the team, this position offers opportunities for personal and career development for all abilities and skills.
- Monitor and manage collections and deliveries using vehicle tracking and traffic management systems
- Maintain accurate and timely data entry related to shipments
- Communicate effectively with drivers, depots, and customers to provide clear updates and resolve queries promptly
- Ensure client enquiries are handled professionally and efficiently
- Collaborate closely with internal teams to support smooth operational flow
- Support continuous improvement by learning new systems and processes
- For experienced candidates, potential to take on management responsibilities and help lead the team
Requirements:
- Strong communication skills, both written and verbal, are essential
- Helpful, positive, and professional attitude
- Ability to work independently and use your own initiative
- Well organized with a keen eye for detail
- Team player with good interpersonal skills
- Basic keyboard and office IT skills (training on specific systems will be provided)
- Enthusiastic about learning and taking on new challenges
- Experience in logistics or management is beneficial but not essential
Transport & Customer Service Operator in Exning employer: TURNERS (SOHAM) LTD
Turners (Soham) Ltd is an exceptional employer, offering a dynamic work environment in the logistics industry at our West Thurrock site. With a strong focus on employee growth and development, we provide competitive salaries, a robust pension scheme, and a supportive culture that values teamwork and innovation. Join us to be part of the UK's largest privately owned transport company, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Transport & Customer Service Operator in Exning
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like TURNERS (SOHAM) LTD.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by TURNERS (SOHAM) LTD. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport & Customer Service Operator in Exning
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at TURNERS (SOHAM) LTD, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at TURNERS (SOHAM) LTD and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into TURNERS (SOHAM) LTD. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at TURNERS (SOHAM) LTD
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at TURNERS (SOHAM) LTD.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to TURNERS (SOHAM) LTD.
