At a Glance
- Tasks: Support customers and drivers in a busy traffic office, ensuring timely collections and deliveries.
- Company: Join Turners, a leading logistics company with a focus on teamwork and customer service.
- Benefits: Competitive salary, 21.5 days holiday, and full training provided.
- Other info: Night shifts with a flexible schedule and opportunities for career growth.
- Why this job: Be part of a dynamic team and develop valuable skills in logistics and customer service.
- Qualifications: Good communication skills, attention to detail, and a willingness to learn.
The predicted salary is between 26000 - 32000 £ per year.
You will be a key team member working within the busy traffic office at Turners Head Office in Newmarket. The role provides support services to customers, depots and drivers. Using our vehicle tracking and in-house traffic management systems; the role involves monitoring collections and deliveries, ensuring that timeliness is maintained, issues are reported and shipment notifications are sent to our customers. Accuracy, an eye for detail and good interpersonal skills are essential.
Key Responsibilities
- Ensuring client queries are dealt with in a timely and professional manner to the satisfaction of the client.
- Using our vehicle tracking systems and in-house traffic management system to monitor and record key aspects of collections and deliveries.
- Being responsible for accurate data entry.
- Communication with drivers and customers to ensure good customer service.
- Helpful, positive and professional attitude.
- Ability to use self-initiative.
- Good teamwork skills.
- Strong written and verbal communication skills.
- Positive interaction with clients and internal teams.
- Well organised with strong administrative skills.
- Willing to learn new skills and accept new challenges.
- Accurate and have a good eye for detail.
- Well organised and logistically minded.
- Keyboard skills & office experience are essential, although full training will be provided on the relevant IT system.
Additional Information
- Shifts: Starting at 19:00 and finishing at 07:00, the shift is based on 198 days per annum (182 days on 4 on, 4 off plus 16 contract days).
- 21.5 days holiday.
- Salary: £26000 - £32000 D.O.E.
- Employment term: Permanent.
- Start date: As soon as possible.
Transport & Customer Service Operator Nightshift in Newmarket employer: Turners Ltd
Turners is an exceptional employer, offering a dynamic work environment at our Newmarket Head Office where teamwork and communication are at the forefront of our operations. With a commitment to employee growth, we provide comprehensive training and development opportunities, alongside a competitive salary and generous holiday allowance, ensuring that our staff feel valued and supported in their roles. Join us for a rewarding career where your contributions directly impact our customer service excellence and operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Transport & Customer Service Operator Nightshift in Newmarket
✨Tip Number 1
Network like a pro! Reach out to people in the transport and customer service sectors on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with clients and drivers, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your organisational skills! When you get the chance to chat with potential employers, share examples of how you've successfully managed tasks or projects in the past. It’ll highlight your ability to stay on top of things in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Transport & Customer Service Operator Nightshift in Newmarket
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Transport & Customer Service Operator role. Be sure to mention your attention to detail and teamwork skills.
Show Off Your Communication Skills:Since strong written and verbal communication is key, make sure your application is clear and professional. We love a good story, so feel free to share examples of how you've handled client queries in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Turners Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially around customer service and using vehicle tracking systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with clients and drivers, be prepared to showcase your communication skills. Think of examples from your past experiences where you successfully handled client queries or worked as part of a team. This will highlight your interpersonal skills and ability to maintain professionalism under pressure.
✨Demonstrate Your Attention to Detail
Accuracy is crucial for this position, so be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether in data entry or monitoring deliveries. This will reassure them that you can handle the responsibilities effectively.
✨Be Ready to Learn and Adapt
The job mentions a willingness to learn new skills, so come prepared to discuss how you've adapted to new challenges in the past. Share examples of when you took the initiative to learn something new or improved a process. This will show that you're not just capable but also eager to grow within the company.
