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For Companies At a Glance
- Tasks: Coordinate projects, manage client communications, and ensure smooth service delivery.
- Company: Dynamic IT services team in Derby with a hybrid work model.
- Benefits: Competitive salary, collaborative culture, and opportunities for career growth.
- Other info: Join a supportive team focused on continuous improvement and delivering results.
- Why this job: Make a real impact by enhancing client experiences and improving project management processes.
- Qualifications: Strong organisational skills, excellent communication, and experience in project coordination.
The predicted salary is between 25000 - 30000 £ per year.
Salary: GBP25,000 - GBP30,000 per annum
Location – Derby (Hybrid)
Are you an organised, proactive communicator who thrives in a fast-paced environment? We're looking for a talented Service Administrator to join our IT services team and play a key role in delivering exceptional client experiences.
The Role
As Service Administrator you'll be the connective tissue between clients, internal teams, and external partners. From keeping projects on track to ensuring clients are always in the loop.
What You’ll Be Doing
- Scheduling and coordinating project meetings, capturing and distributing accurate minutes to all stakeholders
- Monitoring project milestones and proactively flagging risks or potential delays before they become problems
- Acting as the primary point of contact for clients, providing regular, transparent updates on project status
- Managing client expectations with confidence and professionalism
- Supporting the allocation and tracking of resources across projects, including internal IT staff and third-party vendors
- Liaising with internal teams including technical support and infrastructure to ensure timely service delivery
- Building and maintaining strong vendor relationships to support smooth coordination with external partners
- Continuously identifying opportunities to improve project management processes, driving greater efficiency and client satisfaction
What We’re Looking For
- Strong organisational and time management skills
- Excellent written and verbal communication abilities
- Experience in a project coordination or client-facing role
- Confidence working cross-functionally across teams and with external stakeholders
- A proactive mindset with a keen eye for process improvement
- Experience with IT services would be an advantage
Why Join Us?
You’ll be joining a collaborative team that values clear communication, continuous improvement, and delivering real results from their clients. If you're ready to make an impact and grow your career in IT project management, we'd love to hear from you.
Service Administrator employer: TurnerFox
Contact Detail:
TurnerFox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their projects and challenges, and think about how your skills as a Service Administrator can help them succeed. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Service Administrator, you'll need to convey information clearly and confidently. Try mock interviews with friends or use online resources to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Service Administrator. Highlight your organisational skills and any experience in project coordination or client-facing roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive mindset and communication skills. Tell us why you're excited about the role and how you can contribute to delivering exceptional client experiences.
Showcase Relevant Experience: When filling out your application, don’t forget to mention any experience with IT services or project management. We love seeing candidates who understand the industry and can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TurnerFox
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like scheduling meetings and managing client expectations. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
As a Service Administrator, communication is key. Prepare examples of how you've effectively communicated with clients or internal teams in the past. Be ready to discuss how you keep stakeholders informed and manage expectations, as this will be crucial in the role.
✨Demonstrate Your Organisational Skills
Bring along examples of how you've successfully managed multiple projects or tasks simultaneously. Discuss any tools or methods you use to stay organised and ensure nothing falls through the cracks. This will show that you can thrive in a fast-paced environment.
✨Be Proactive About Process Improvement
Think about times when you've identified inefficiencies in processes and how you addressed them. Share these experiences during your interview to highlight your proactive mindset and commitment to continuous improvement, which is highly valued in this role.