TurnerFox Recruitment is seeking an experienced Service Desk Manager to lead and develop a busy, customer-focused support team within a growing organisation. You will focus on delivering high-quality service, coaching staff, and driving improvements in performance and customer satisfaction.
With strong people management skills and a track record of managing service delivery, you will monitor KPIs, escalate issues, and collaborate with other departments to resolve complex problems and optimise
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Service Desk Leader: Build, Coach & Elevate Support Teams employer: TurnerFox Recruitment
Join a well-established and friendly accountancy practice in Mansfield, where you will find a supportive work culture that values flexibility and employee growth. With opportunities for both full-time and part-time roles, this position allows you to balance your professional and personal life while working with a diverse client base. Enjoy the benefits of a collaborative team environment, competitive pay, and the chance to enhance your skills using leading accounting software.
