At a Glance
- Tasks: Coordinate projects, manage client communications, and ensure smooth service delivery.
- Company: Dynamic IT services team in Derby with a hybrid work model.
- Benefits: Competitive salary, career growth opportunities, and a collaborative environment.
- Other info: Join a team that values communication and continuous improvement.
- Why this job: Make a real impact while enhancing your project management skills in a fast-paced setting.
- Qualifications: Strong organisational skills and experience in client-facing roles preferred.
The predicted salary is between 25000 - 30000 £ per year.
Location - Derby (Hybrid)
Salary 25-30k Dept on experience
Are you an organised, proactive communicator who thrives in a fast-paced environment? We're looking for a talented Service Administrator to join our IT services team and play a key role in delivering exceptional client experiences.
The Role
As Service Administrator you'll be the connective tissue between clients, internal teams, and external partners. From keeping projects on track to ensuring clients are always in the loop.
What You'll Be Doing
- Scheduling and coordinating project meetings, capturing and distributing accurate minutes to all stakeholders
- Monitoring project milestones and proactively flagging risks or potential delays before they become problems
- Acting as the primary point of contact for clients, providing regular, transparent updates on project status
- Managing client expectations with confidence and professionalism
- Supporting the allocation and tracking of resources across projects, including internal IT staff and third-party vendors
- Liaising with internal teams including technical support and infrastructure to ensure timely service delivery
- Building and maintaining strong vendor relationships to support smooth coordination with external partners
- Continuously identifying opportunities to improve project management processes, driving greater efficiency and client satisfaction
What We're Looking For
- Strong organisational and time management skills
- Excellent written and verbal communication abilities
- Experience in a project coordination or client-facing role
- Confidence working cross-functionally across teams and with external stakeholders
- A proactive mindset with a keen eye for process improvement
- Experience with IT services would be an advantage
Why Join Us?
You’ll be joining a collaborative team that values clear communication, continuous improvement, and delivering real results from their clients. If you’re ready to make an impact and grow your career in IT project management, we’d love to hear from you.
Service Administrator employer: TurnerFox Recruitment
Join our dynamic IT services team in Derby, where we prioritise a collaborative work culture that fosters clear communication and continuous improvement. As a Service Administrator, you'll benefit from a supportive environment that encourages professional growth and offers competitive salaries, all while playing a vital role in enhancing client experiences. With hybrid working options and a focus on employee development, this is an excellent opportunity for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their projects and challenges, and think about how your skills as a Service Administrator can help them succeed. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Service Administrator, you'll need to convey information clearly and confidently. Try mock interviews with friends or use online resources to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Administrator role. Highlight your organisational skills and any relevant project coordination experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client relationships or improved processes in previous jobs.
Show Off Your Communication Skills:Since communication is key in this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TurnerFox Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like project coordination and client communication. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, be ready to share specific examples of how you've successfully managed projects or coordinated teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly and Confidently
As a Service Administrator, you'll need to liaise with clients and internal teams regularly. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your communication style.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their project management processes or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
