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- Tasks: Provide top-notch technical support in French and English to clients.
- Company: Dynamic recruitment consultancy with a focus on customer satisfaction.
- Benefits: 28 days holiday, birthday off, and potential salary increases after probation.
- Why this job: Join a supportive team and enhance your tech skills while working flexibly.
- Qualifications: Fluency in French and English with a passion for tech support.
- Other info: Flexible hybrid or remote working options available.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment consultancy is seeking a French Speaking Technical Support Specialist to join their team in Newark on Trent. This full-time position offers flexible hybrid or remote working options. The successful candidate will provide exceptional 1st line technical support to clients in French and English, ensuring high levels of customer satisfaction.
Benefits include:
- 28 days holiday
- An additional day off on your birthday
- Opportunities for salary increases after probation
Applications open now!
French-Speaking Tech Support Specialist – Hybrid/Remote in Newark on Trent employer: TurnerFox Recruitment
Contact Detail:
TurnerFox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Tech Support Specialist – Hybrid/Remote in Newark on Trent
✨Tip Number 1
Make sure you brush up on your French and English technical jargon! We want to impress the hiring team with your language skills, so practice common phrases and troubleshooting steps in both languages.
✨Tip Number 2
Research the company and its values. Knowing what they stand for will help us tailor our responses during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 3
Prepare for common tech support scenarios. Think about how you would handle specific issues clients might face. We can even role-play these situations with a friend to build confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and offer tips along the way!
We think you need these skills to ace French-Speaking Tech Support Specialist – Hybrid/Remote in Newark on Trent
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about providing support in both French and English, make sure to highlight your language proficiency. We want to see how you can communicate effectively in both languages, so don’t hold back!
Tailor Your CV: Take a moment to customise your CV for this specific role. We love seeing candidates who take the time to align their experience with what we’re looking for. Mention any relevant tech support experience or customer service roles you've had.
Be Personable in Your Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about this position and how you can contribute to our team. We appreciate a friendly tone that reflects your enthusiasm for helping others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at TurnerFox Recruitment
✨Brush Up on Your Bilingual Skills
Since this role requires you to provide support in both French and English, make sure you're comfortable switching between the two languages. Practise common technical phrases and customer service scenarios in both languages to show your fluency during the interview.
✨Know Your Tech Inside Out
Familiarise yourself with the common technical issues that clients might face. Research the tools and software relevant to the position. Being able to discuss these confidently will demonstrate your expertise and readiness to tackle challenges head-on.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled difficult customer situations in the past. Highlight your ability to maintain high levels of customer satisfaction, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or specific technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
