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For Companies At a Glance
- Tasks: Support B2B customers with orders and queries, ensuring top-notch service.
- Company: Leading recruitment agency known for its dynamic work culture.
- Benefits: Competitive salary of £26,700 per annum and opportunities for growth.
- Why this job: Join a fast-paced environment and make a real difference in customer satisfaction.
- Qualifications: Strong communication and organisation skills, with customer service experience preferred.
- Other info: Perfect for those looking to kickstart their career in customer service.
The predicted salary is between 26000 - 28000 £ per year.
A leading recruitment agency is seeking a motivated Customer Service Executive in Mansfield. You will support mainly B2B customers, ensuring excellent service and smooth order processing. This role entails assisting with orders and queries, alongside handling some B2C enquiries.
Ideal candidates have strong communication and organisation skills, are comfortable in a fast-paced environment, and have previous experience in customer service or retail.
The position offers a competitive salary of £26,700 per annum.
B2B Ecommerce Support Specialist in Mansfield employer: TurnerFox Recruitment
Contact Detail:
TurnerFox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Ecommerce Support Specialist in Mansfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to B2B customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled customer queries or improved processes in previous roles. This will help you stand out as someone who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace B2B Ecommerce Support Specialist in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you’ve excelled in fast-paced environments, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the B2B Ecommerce Support Specialist role. Share specific examples of how you've handled customer queries or orders in the past.
Show Off Your Communication Skills: Since this role involves supporting B2B customers, we need to see your strong communication skills in action. Whether it’s in your CV or cover letter, make sure to demonstrate how you effectively communicate with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at TurnerFox Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially in a B2B context. Be ready to discuss how you've handled customer queries and orders in the past, and think of specific examples that showcase your communication skills.
✨Demonstrate Organisation Skills
Since this role involves smooth order processing, prepare to talk about how you stay organised in a fast-paced environment. Share tools or methods you use to manage multiple tasks effectively, as this will show you're ready for the demands of the job.
✨Research the Company
Familiarise yourself with the recruitment agency and its values. Understanding their approach to customer service can help you tailor your answers and demonstrate that you're genuinely interested in the role and the company.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the position and gives you a chance to learn more about the team dynamics and expectations, which is crucial for a B2B Ecommerce Support Specialist.
