Campaign Manager in London

Location: West London (Hybrid, 2-3 days on-site)

Duration: 12 months maternity cover with the possibility of permanent for the right candidate

Salary: Negotiable depending on experience

Overview: Are you a highly organised, client-focused project manager with a background in retail, production or creative services? We have an exciting opportunity for a skilled Account Manager to join a dynamic team delivering 3D Point of Sale promotions for major retail and grocery brands. Based at a prestigious client HQ in the Westfield/White City area of West London, you will take ownership of assigned brand accounts, acting as the primary liaison between the client's Visual Merchandise teams and our internal production and studio functions. This is a fast-paced, high-visibility role that demands exceptional communication, commercial awareness, and the ability to keep multiple projects on track simultaneously.

Responsibilities:

• Work closely with a Category Account Director to manage the full project lifecycle, from initial client brief through concept, production and final delivery, ensuring every project lands on time, within budget, and to the highest quality standards.
• Lead day-to-day client communication, attending brand meetings and briefings, and serving as the go-to contact for all print and creative requirements.
• Plan and track all live projects against agreed CPAs and internal workflows, maintaining accurate online and offline project trackers at all times.
• Responsible for quality and all amends, including presentations, artworks, prototypes and videos, before submission to the client.
• Manage project finances: raise initial quotes, track cost revisions, and ensure PO/financial cover is in place before production commences.
• Identify and evade risk proactively, whether that's late approvals, product delays, collection issues or scope changes, and propose solutions before problems worsen.
• Liaise with internal studio and scheduling teams to optimise resource allocation and ensure production efficiency across multiple projects.

Qualifications:

• Experience in a retail, agency, production or creative services environment.
• Strong project management skills with the ability to juggle multiple briefs across different brands and deadlines.
• Outstanding client-facing communication, confident, professional and solutions-oriented in all situations.
• Meticulous attention to detail with a proven ability to QC your own work and that of your team.
• Commercial awareness and comfort managing budgets, quotes and financial documentation.
• A proactive, self-motivated mindset, you spot problems before they happen and take ownership of outcomes.
• Adaptability and resilience in a fast-moving, deadline-driven environment.

This is a brilliant opportunity for someone looking to develop their account management career in a collaborative, creative production environment, working across some of the UK's most recognisable retail brands.

Interested? Call TurnerFox Recruitment or email your CV.