At a Glance
- Tasks: Drive revenue growth and ensure high-quality service delivery for key client partnerships.
- Company: Leading marketing and communications group with a creative studio of 200+ specialists.
- Benefits: Negotiable salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be a strategic partner and make a real impact on ambitious brands.
- Qualifications: Proven sales experience in account leadership and strong negotiation skills.
- Other info: Collaborative culture with opportunities to represent the business at industry events.
The predicted salary is between 36000 - 60000 £ per year.
We are working on behalf of a leading multi-disciplinary marketing and communications group with an in-house creative studio of 200+ specialists. They deliver integrated, technology-led digital signage and content solutions for ambitious brands across retail, QSR, workplace, and public environments.
We are seeking a commercially driven Digital Account Director with a strong background in sales, account growth, and service delivery. This role is suited to someone who not only drives revenue but also ensures programmes are delivered to a high standard and create long-term client value.
Ideal backgrounds include:
- Digital signage or AV solutions
- Content or technical managed services
- Multi-channel marketing sales and account management
- Integrated marketing or technology-led agency environments
The Opportunity
You will take ownership of key client partnerships - responsible for:
- Growing revenue within existing accounts
- Identifying and converting new opportunities
- Overseeing service delivery to ensure quality, performance, and retention
- Driving long-term contract value and client satisfaction
You will operate as a strategic partner, ensuring that what is sold is delivered effectively aligning creative, technical, and operational teams to deliver measurable outcomes.
Key Responsibilities
- Drive revenue growth through upselling, cross-selling, and account expansion
- Identify and secure new business opportunities within existing clients
- Develop strategic account plans aligned to commercial and service objectives
- Lead and deliver persuasive proposals, tenders, and RFP responses
- Oversee programme delivery, ensuring timelines, budgets, and service levels are met
- Act as senior escalation point and ensure high levels of client satisfaction
- Collaborate with creative, digital, and technical teams to deliver scalable solutions
- Maintain accurate sales forecasting, pipeline management, and performance reporting
- Represent the business at industry events and networking forums
What We're Looking For:
- Proven experience in a sales-driven account leadership role
- Strong track record of growing existing accounts while maintaining excellent service delivery
- Experience within digital signage, content services, AV, SaaS, technical solutions, or multi-channel marketing
- Commercially astute with experience managing high-value, multi-year contracts
- Solid understanding of technical or content-led solutions
- Confident presenter and negotiator at senior stakeholder level
- Delivery-focused, organised, and solutions-oriented
- Advanced PowerPoint and Excel skills
Interested? Call TurnerFox Recruitment or email your CV.
Digital Account Director employer: TurnerFox Recruitment
Contact Detail:
TurnerFox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on your dream job.
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers, make sure to highlight your experience in sales and account management. We want to see how you’ve driven revenue and delivered top-notch service in past roles.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. We recommend knowing their recent projects and how you can contribute to their success. Tailor your pitch to show how you can grow their accounts and enhance client satisfaction.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Digital Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Digital Account Director role. Highlight your experience in sales, account growth, and service delivery, especially in digital signage or AV solutions. We want to see how you can drive revenue and ensure high-quality programme delivery!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've grown accounts and delivered exceptional service. Remember, we love a good story that showcases your skills!
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you increase revenue by a certain percentage? How many new clients did you bring on board? Numbers speak volumes, so let us know how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at TurnerFox Recruitment
✨Know Your Stuff
Before the interview, dive deep into the company’s background, especially their digital signage and content solutions. Familiarise yourself with their key clients and recent projects. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Success Stories
Prepare specific examples of how you've driven revenue growth and improved client satisfaction in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your ability to deliver results and align with the company's goals.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the industry. Inquire about their approach to client partnerships or how they measure success in service delivery. This shows you're not just interested in the job, but also in contributing to their long-term success.
✨Practice Your Presentation Skills
Since the role involves leading proposals and presentations, practice articulating your ideas clearly and confidently. You might even want to rehearse with a friend or in front of a mirror. Being a confident presenter can set you apart from other candidates.