At a Glance
- Tasks: Manage exciting retail marketing campaigns from start to finish for major brands.
- Company: Dynamic company focused on delivering top-notch client services in Nottingham and Mansfield.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Perfect for organised individuals who thrive under pressure and love teamwork.
- Why this job: Join a fast-paced role where you can make a real impact on retail marketing.
- Qualifications: Experience in account management or client services, especially in POS and print campaigns.
The predicted salary is between 28000 - 40000 £ per year.
We are looking for a Client Services Manager for multiple clients to support the delivery of POS and print campaigns for major retail brands. Working closely with client marketing teams, you will manage the end-to-end delivery of printed point-of-sale and retail marketing campaigns across the UK.
The role of Client Service Manager will involve:
- Working directly with client marketing teams to take and interpret campaign briefs
- Managing projects through all stages of workflow including design, artwork, print production, fulfilment, and nationwide distribution
- Coordinating POS and print campaigns to ensure all deadlines and brand requirements are met
- Liaising with internal production teams and external stakeholders to maintain smooth project delivery
- Providing outstanding customer service, regular updates, and managing client queries throughout each campaign
- Using management information systems to facilitate workflow and ensure accurate transfer of information between client and production teams
- Managing multiple projects simultaneously within fast-paced retail environments
- Supporting the successful delivery of campaigns to tight timescales and high quality standards
The Ideal Candidate will have:
- Previous experience within an Account Management or Client Services role
- Experience managing POS, print, or retail marketing campaigns would be highly advantageous
- Strong understanding of production processes including design, artwork, print, fulfilment, and distribution
- Excellent stakeholder management and customer relationship skills
- The ability to prioritise workload and manage multiple deadlines effectively
- Strong organisational and communication skills
- Excellent computer skills including a good working knowledge of Excel
Client Services Manager employer: TurnerFox Recruitment
As a Client Services Manager, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where your contributions are valued, and you will have the opportunity to work with major retail brands on exciting campaigns. Located in Nottingham and Mansfield, we offer competitive salaries and a commitment to outstanding customer service, ensuring that you can make a meaningful impact in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with retail brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the companies you’re applying to. Understand their recent campaigns and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in managing POS and print campaigns. Highlight specific examples that demonstrate your skills in stakeholder management and project delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Services Manager role. Highlight your experience in managing POS and print campaigns, and don’t forget to showcase your stakeholder management skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description and show us your passion for delivering outstanding customer service.
Showcase Your Project Management Skills:In your application, be sure to highlight your ability to manage multiple projects simultaneously. We love candidates who can juggle deadlines and keep everything running smoothly, so share examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on the chance to join our fantastic team!
How to prepare for a job interview at TurnerFox Recruitment
✨Know Your Campaigns
Before the interview, brush up on recent POS and print campaigns in the retail sector. Be ready to discuss how you would manage similar projects, showcasing your understanding of the end-to-end process from design to distribution.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with clients and internal teams. Highlight your communication strategies and how you ensure everyone is on the same page throughout a project.
✨Demonstrate Your Organisational Skills
Think of specific instances where you juggled multiple projects under tight deadlines. Share your methods for prioritising tasks and ensuring high-quality outcomes, as this role demands excellent time management.
✨Familiarise Yourself with Management Systems
Since the role involves using management information systems, be prepared to discuss any relevant software you've used. If you have experience with Excel, mention how you've leveraged it to streamline workflows or track project progress.
