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For Companies At a Glance
- Tasks: Maintain and repair advanced CCTV systems while providing top-notch customer service.
- Company: Join a dynamic team in a leading security solutions company.
- Benefits: Enjoy a company vehicle, flexible hours, and competitive salary.
- Why this job: Be part of a crucial role in enhancing public safety with cutting-edge technology.
- Qualifications: Experience in security systems maintenance and strong customer service skills required.
- Other info: Flexible working hours and opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Role: CCTV Engineer
Location: Newport
Hours: 8:30 AM – 5:00 PM (Flexible)
Salary: (Negotiable for the right candidate)
We are seeking an experienced CCTV Field Engineer to handle fault requests, perform planned preventative maintenance (PPM) and support for high-end, large-scale integrated security systems.
Key Responsibilities
- Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas
- Manage and maintain functional and managed control rooms.
- Provide excellent customer service while working to Service Level Agreements (SLAs)
- Support and maintain Perimeter Detection Systems.
- Execute planned preventative maintenance (PPM)
- Update the helpdesk on job status and outcomes.
Requirements
- Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems).
- Strong customer service skills.
- Knowledge of Access Control systems with Site Mustering (advantageous).
- A valid driving license.
- Flexibility with working hours when required.
- Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access Control, Synergy, Video Matrix Systems, IP Systems, Networks, RAID Recording, and first-line repairs on gates & barriers.
Benefits
Company vehicle provided!
Interested in the role for CCTV Engineer? Apply now and be part of a dynamic team!
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CCTV Engineer employer: TurnerFox Recruitment
Contact Detail:
TurnerFox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the security industry and let them know you're on the lookout for a CCTV Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience with specific systems like Galaxy Alarms or IP Systems, make sure to highlight that in conversations. Be ready to discuss how you've tackled challenges in previous roles – it’ll set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your customer service skills. As a CCTV Engineer, you'll need to provide excellent service while managing SLAs. Think of examples where you've gone above and beyond for clients to share during your chat.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CCTV Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV systems and any relevant technical skills. We want to see how your background fits the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the CCTV Engineer role and how your customer service skills can make a difference. Keep it friendly and professional!
Show Off Your Flexibility: Since the job requires flexibility with working hours, mention any previous experiences where you adapted to changing schedules or worked outside of typical hours. We appreciate candidates who can go the extra mile!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TurnerFox Recruitment
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV systems, both analogue and digital. Be ready to discuss your experience with specific technologies mentioned in the job description, like PIDs and IP systems. This shows you're not just familiar with the basics but can handle the complexities of the role.
✨Customer Service is Key
Since this role involves providing excellent customer service, think of examples from your past experiences where you went above and beyond for a client. Prepare to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Flexibility Matters
The job mentions flexibility with working hours, so be prepared to discuss your availability. If you have experience working varied hours or handling urgent requests, highlight that. It shows you're adaptable and ready to meet the demands of the role.
✨Ask Smart Questions
Prepare some thoughtful questions about the company’s approach to security systems and their maintenance processes. This not only shows your interest in the role but also gives you insight into how they operate, helping you determine if it’s the right fit for you.
