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- Tasks: Manage property administration tasks and ensure smooth tenant and landlord interactions.
- Company: Award-winning lettings agency with a dynamic team culture.
- Benefits: Swift career progression, supportive environment, and opportunities to learn new skills.
- Other info: Flexible hours and a chance to work in a collaborative team.
- Why this job: Join a passionate team and make a real difference in customer service.
- Qualifications: Strong communication skills, attention to detail, and experience in a busy environment.
The predicted salary is between 25000 - 30000 £ per year.
This company is an award winning, specialist "lettings" agency that can offer a dynamic team culture & swift career progression. The successful candidate will receive excellent opportunities to learn and develop new skills in a supportive, expert environment.
As a Property Administrator it is vital that you are passionate about delivering quality customer service and have meticulous attention to detail. To be successful in this demanding role you must display professionalism, enthusiasm, self-motivation, resilience and determination. You must be flexible and reliable with exceptional inter-personal skills and a strong work ethic.
General Duties- Arrange and book any contract works
- Facilitating and assisting with all move in and move outs
- Ensuring all necessary paperwork is sent to both landlord and tenant
- Checking and exchanging all new deals to ensure they are executed correctly and accurately
- Responding to any general tenancy issues
- Provide contractual support to the lettings managers and lettings teams
- Telephone and written queries arising from Landlords and Tenants and ensuring they are answered within 24 hours
- Assist with renewal negotiations
- Oversee all renewal paperwork and renewal of deposit certificates
- Assist with the termination process and ensure correct documentation is provided to both landlord and tenants
- Oversee release of deposits for the non-managed portfolio
- Assisting with client deposit monies protection
- Maintain customer confidentiality and be discretionary at all times
- Excellent communication and customer service skills
- Has shown excellent organisational skills in a busy, professional environment
- Manage a varied and complex workload
- PC literate with experience in using Microsoft Office suite, specifically including Excel and Outlook
- Time flexible and proven experience with working as part of a busy team that is driven to provide excellent customer services externally and internally
Property Administrator in London employer: Turner Wise Ltd
Contact Detail:
Turner Wise Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and be ready to discuss how your skills align with their needs. Show them you're not just another candidate, but someone who genuinely wants to be part of their dynamic team.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering quality service, think of scenarios where you’ve gone above and beyond for a client. Be ready to share these examples during your interview to showcase your passion and professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Property Administrator in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for property management shine through. We want to see that you’re genuinely excited about delivering top-notch customer service and being part of our dynamic team.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate a well-organised application that reflects your meticulous nature and professionalism.
Highlight Relevant Skills: Don’t forget to showcase your communication and organisational skills! Mention any experience you have with managing paperwork or handling customer queries, as these are crucial for the Property Administrator role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Turner Wise Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing paperwork and facilitating move-ins and move-outs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering quality customer service, be prepared to share specific examples from your past experiences. Think of situations where you went above and beyond for a client or resolved a tricky issue. This will demonstrate your passion for customer service and your ability to handle challenges effectively.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role, so be ready to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to keep track of tasks and paperwork. This will show that you take pride in your work and can manage the complexities of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or opportunities for professional development. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.