Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance customer service and operational performance in a dynamic dealership.
- Company: Join a forward-thinking, well-established dealership in the motor industry.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive work environment.
- Why this job: Be part of a vibrant culture focused on team development and exceptional service.
- Qualifications: Experience in service management within the motor industry is essential.
- Other info: This is a full-time, permanent role based in Nottinghamshire.
The predicted salary is between 39600 - 66000 £ per year.
Service Manager (Motor Industry)
Nottinghamshire
Up to £55k + Bonus | Full-Time | Permanent
Are you a dynamic and experienced Service Manager looking for your next challenge? A well-established, forward-thinking dealership in the motor industry is seeking a hands-on leader to drive operational performance, team development, and exceptional customer service.
As the Service Manager, you\’ll take ownership of the full customer journeyfrom first contact to aftersaleswhile leading a team of Service Advisors, Customer Relations Manager and Service Team Leader. This role is perfect for someone who thrives in a fast-paced environment and has a strong background in dealership service operations that is looking for a role where they have true influence and impact.
Key Responsibilities:
- Lead, coach, and develop a high-performing service team
- Oversee workflow, appointments, and KPI achievement
- Resolve customer escalations and ensure service excellence
- Collaborate with workshop and parts teams for seamless operations
- Drive continuous improvement in systems, processes, and customer satisfaction
- Step in operationally when neededthis is a hands-on role
About You:
- Proven experience as a Service Manager (preferably in the vehicle or automotive sectors)
- Strong leadership, problem-solving, and interpersonal skills
- Comfortable working under pressure and adapting to change
- Experience with DMS systems (Keyloop ideal) and Microsoft Office
If you\’re passionate about delivering exceptional service and ready to take the next step in your career, wed love to hear from you. This is a truly meritocratic environment where you can grow your role and influence with great opportunity to grow your career and development further.
JBRP1_UKTJ
Service Manager employer: Turner & Voce Limited
Contact Detail:
Turner & Voce Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Research the dealership's values and recent achievements. Understanding their mission and what they pride themselves on will help you align your experience with their goals during any discussions.
✨Tip Number 2
Network within the motor industry, especially in Nottinghamshire. Attend local automotive events or join relevant online forums to connect with current employees or industry professionals who can provide insights about the dealership.
✨Tip Number 3
Prepare specific examples of how you've improved operational performance and customer satisfaction in previous roles. Being able to share measurable outcomes will demonstrate your capability as a Service Manager.
✨Tip Number 4
Showcase your leadership style by discussing how you develop and motivate teams. Be ready to explain your approach to team dynamics and how you handle challenges, as this is crucial for the role.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Service Manager position. Tailor your application to highlight your relevant experience in the motor industry.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to service management in the motor industry. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and operational skills.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of how your experience aligns with the role. Highlight your ability to drive team performance and deliver exceptional customer service, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Service Manager.
How to prepare for a job interview at Turner & Voce Limited
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it has positively impacted performance.
✨Understand the Motor Industry
Make sure you have a solid understanding of the motor industry, including current trends and challenges. Research the dealership's specific market position and be ready to discuss how you can contribute to their success.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Be prepared to share specific instances where you've gone above and beyond for customers, and how you plan to instil a customer-first culture within the team.
✨Prepare for Operational Performance Questions
Expect questions about improving operational efficiency and performance metrics. Think about strategies you've implemented in previous roles that led to measurable improvements, and be ready to discuss these in detail.
