Service Manager

Service Manager

Nottingham Full-Time 39600 - 66000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance customer service and operational performance in a dynamic dealership.
  • Company: Join a forward-thinking, well-established dealership in the motor industry.
  • Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive work environment.
  • Why this job: Be part of a vibrant culture focused on team development and exceptional service.
  • Qualifications: Experience in service management within the motor industry is essential.
  • Other info: This is a full-time, permanent role based in Nottinghamshire.

The predicted salary is between 39600 - 66000 £ per year.

Job Description

Service Manager (Motor Industry)

Nottinghamshire

Up to £55k + Bonus | Full-Time | Permanent

Are you a dynamic and experienced Service Manager looking for your next challenge? A well-established, forward-thinking dealership in the motor industry is seeking a hands-on leader to drive operational performance, team development, and exceptional customer service.

As the Service Manager, you'll take ownershi…

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Service Manager employer: Turner & Voce Limited

Join a well-established and forward-thinking dealership in Nottinghamshire, where your leadership as a Service Manager will be valued and rewarded. With a strong focus on team development and exceptional customer service, we offer a supportive work culture that encourages growth and innovation. Enjoy competitive benefits, including a generous bonus structure, while working in an environment that prioritises employee satisfaction and career advancement.
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Contact Detail:

Turner & Voce Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Research the dealership's values and recent achievements. Understanding their mission and what they pride themselves on will help you align your experience with their goals during any discussions.

✨Tip Number 2

Network within the motor industry, especially in Nottinghamshire. Attend local automotive events or join relevant online forums to connect with current employees or industry professionals who can provide insights about the dealership.

✨Tip Number 3

Prepare specific examples of how you've improved operational performance and customer satisfaction in previous roles. Being able to share measurable outcomes will demonstrate your capability as a Service Manager.

✨Tip Number 4

Showcase your leadership style by discussing how you develop and motivate teams. Be ready to explain your approach to team dynamics and how you handle challenges, as this is crucial for the role.

We think you need these skills to ace Service Manager

Leadership Skills
Customer Service Excellence
Operational Management
Team Development
Performance Monitoring
Conflict Resolution
Budget Management
Technical Knowledge of Motor Vehicles
Sales Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Service Manager position. Tailor your application to highlight your relevant experience in the motor industry.

Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully managed teams, improved operational performance, and enhanced customer service in previous roles.

Showcase Industry Knowledge: Demonstrate your understanding of the motor industry by mentioning any relevant certifications, training, or experiences. This will show that you are not only qualified but also passionate about the field.

Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the specific needs of the dealership. Make sure to express your enthusiasm for the role and the company, and explain why you would be a great fit.

How to prepare for a job interview at Turner & Voce Limited

✨Showcase Your Leadership Skills

As a Service Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to team development and operational performance.

✨Understand the Motor Industry

Make sure you have a solid understanding of the motor industry, including current trends and challenges. This knowledge will help you engage in meaningful discussions during the interview and show that you're genuinely interested in the role.

✨Prepare for Customer Service Scenarios

Exceptional customer service is key in this role. Be ready to discuss specific situations where you've resolved customer issues or improved service delivery. Highlight your problem-solving skills and how you prioritise customer satisfaction.

✨Ask Insightful Questions

At the end of the interview, be prepared to ask questions that show your interest in the dealership's operations and future plans. This not only demonstrates your enthusiasm but also helps you assess if the company aligns with your career goals.

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