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For Companies At a Glance
- Tasks: Be the go-to person for customers, handling bookings and vehicle handovers.
- Company: Join a well-established business in the dynamic motor industry.
- Benefits: Enjoy a competitive salary, bonuses, and a friendly team environment.
- Why this job: Great opportunity to develop customer service skills in a fast-paced setting.
- Qualifications: No specific experience required, just a passion for helping others.
- Other info: Full-time, permanent position with potential for growth.
The predicted salary is between 22800 - 42000 £ per year.
Service Advisor- Motor Industry
Nottinghamshire
Up to £38k DOE + Bonus | Full Time | Permanent
A well-established business in themotor industry is looking for a customer-focusedService Advisorto join a friendly and fast-paced aftersales team at a busy service reception.
In this role, you\’ll be the first point of contact for service customers, managing everything from bookings to vehicle handovers, whi…
Service Advisor employer: Turner & Voce Limited
Contact Detail:
Turner & Voce Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the motor industry. Being knowledgeable about new vehicle models and service techniques will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for handling various customer situations effectively, which is crucial for a Service Advisor.
✨Tip Number 3
Network with professionals in the motor industry through social media platforms like LinkedIn. Connecting with current employees at the company can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research the specific company culture of the business you're applying to. Tailoring your approach to align with their values and demonstrating your enthusiasm for their team can make a significant impact.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Service Advisor. Highlight your customer service skills and experience in the motor industry, as these are crucial for the role.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and the motor industry. Use specific examples that demonstrate your ability to manage bookings and handle customer inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motor industry and your commitment to providing excellent customer service. Mention why you want to work for this particular company and how you can contribute to their team.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is essential for a Service Advisor role.
How to prepare for a job interview at Turner & Voce Limited
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Focus
As a Service Advisor, customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your ability to communicate effectively and maintain a positive attitude under pressure.
✨Showcase Your Organisational Skills
In this role, you'll be managing bookings and vehicle handovers. Be ready to discuss how you prioritise tasks and stay organised. You might even want to mention any tools or methods you use to keep track of your responsibilities.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team dynamics, the company's future plans, or specific challenges they face in the service department. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
