Service Advisor

Service Advisor

Nottingham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for customers, handling bookings and vehicle handovers.
  • Company: Join a well-established business in the dynamic motor industry.
  • Benefits: Enjoy a competitive salary, bonuses, and a friendly team environment.
  • Why this job: Great opportunity to develop customer service skills in a fast-paced setting.
  • Qualifications: No specific experience required, just a passion for helping others.
  • Other info: Full-time, permanent position with potential for growth.

The predicted salary is between 30000 - 42000 £ per year.

Service Advisor- Motor Industry
Nottinghamshire
Up to £38k DOE + Bonus | Full Time | Permanent

A well-established business in themotor industry is looking for a customer-focusedService Advisorto join a friendly and fast-paced aftersales team at a busy service reception.

In this role, you\’ll be the first point of contact for service customers, managing everything from bookings to vehicle handovers, whi…

Service Advisor employer: Turner & Voce Limited

Join a well-established company in the motor industry that values its employees and fosters a supportive work culture. With competitive salaries, performance bonuses, and opportunities for professional growth, this Nottinghamshire-based role as a Service Advisor offers a dynamic environment where you can thrive while delivering exceptional customer service. Experience a workplace that prioritises teamwork and employee satisfaction, making it an excellent choice for those seeking a rewarding career.
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Contact Detail:

Turner & Voce Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in the motor industry. Being knowledgeable about new vehicle models and service techniques will help you stand out during interviews.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for handling various customer situations effectively, which is crucial for a Service Advisor.

✨Tip Number 3

Network with professionals in the motor industry through platforms like LinkedIn. Connecting with current employees at the company can provide insights into their culture and expectations, giving you an edge.

✨Tip Number 4

Prepare questions to ask during your interview that demonstrate your interest in the role and the company. Inquiring about team dynamics or customer service strategies shows you're proactive and engaged.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Sales Skills
Technical Knowledge of Vehicles
Conflict Resolution
Organisational Skills
Teamwork
Adaptability
Negotiation Skills
Computer Literacy
Knowledge of Automotive Systems

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities of a Service Advisor. Highlight your customer service skills and experience in the motor industry, as these are crucial for the role.

Tailor Your CV: Make sure your CV reflects relevant experience in customer service and the motor industry. Use specific examples that demonstrate your ability to manage bookings and handle customer inquiries effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motor industry and your commitment to providing excellent customer service. Mention why you want to work for this particular company and how you can contribute to their team.

Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a Service Advisor role.

How to prepare for a job interview at Turner & Voce Limited

✨Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Demonstrate Customer Focus

As a Service Advisor, customer service is key. Be prepared to share examples from your past experiences where you successfully handled customer queries or complaints. Highlight your ability to empathise with customers and provide solutions.

✨Showcase Your Communication Skills

Effective communication is crucial in this role. During the interview, practice clear and concise responses. Make sure to listen actively to the interviewer’s questions and respond thoughtfully, demonstrating your ability to communicate well with both customers and colleagues.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess how you would handle specific situations as a Service Advisor. Think about potential challenges you might face in the role and prepare your responses, focusing on problem-solving and customer satisfaction.

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