Senior Payroll Manager

Senior Payroll Manager £50,000 £60,000 + Benefits Permanent | Full-Time | Four-Day Working Week Hybrid Working Available A highly regarded and growing professional services business is seeking an experienced Payroll Manager to join its leadership team. This newly created role offers the opportunity to play a key part in the continued growth and development of a successful payroll function. Working closely with senior leadership, you will provide operational oversight, lead process improvements, support strategic initiatives and help develop a high-performing team. With a genuine commitment to work-life balance, the business operates a four-day working week , providing an exceptional opportunity for an experienced payroll professional seeking both career progression and flexibility. The Role Reporting to the senior leadership team, you will provide day-to-day operational leadership across the payroll department, ensuring exceptional client service while supporting the continued growth and scalability of the business. You will act as a senior escalation point, champion operational efficiencies and help foster a culture of continuous improvement and team development. Key Responsibilities Operational Leadership Provide senior operational oversight across the payroll function. Manage complex client queries and escalations, ensuring issues are resolved effectively and within agreed timescales. Monitor workloads and capacity across the team, proactively identifying risks and bottlenecks. Drive operational efficiencies and implement process improvements to enhance performance. Strategic and Commercial Support Support key strategic and commercial projects across the payroll function. Work closely with senior leaders to enable continued growth and operational excellence. Contribute to departmental planning and continuous improvement initiatives. Client Relationship Management Ensure high standards of client service and satisfaction are maintained. Act as a senior point of contact for clients where required. Support the team in delivering exceptional service and maintaining strong client relationships. Leadership and Team Development Provide coaching, mentoring and support to managers and wider team members. Assist with performance management and employee development. Contribute to succession planning and the long-term resilience of the payroll function. Promote a collaborative, high-performing culture. About You You are an experienced payroll leader who combines strong operational expertise with a passion for people development and continuous improvement. Essential Skills and Experience Significant experience in a senior payroll operations or payroll management role. Proven ability to manage complex operational environments and client escalations. Strong leadership and people management skills, with experience developing teams. A track record of delivering process improvements and operational efficiencies. Excellent communication and stakeholder management abilities. Ability to work effectively under pressure and manage competing priorities. Desirable Experience supporting strategic or commercial projects within a payroll or professional services environment. Familiarity with payroll systems and relevant legislation. CIPP qualification or equivalent professional accreditation. What's on Offer? Salary of £50,000 £60,000 depending on experience Four-day working week Hybrid working arrangements A senior leadership position with real influence and visibility The opportunity to shape and develop a growing payroll function A supportive, collaborative and ambitious culture Long-term career progression opportunities Competitive benefits package This is an excellent opportunity for an experienced payroll professional looking to step into a senior leadership role within a progressive organisation that genuinely values flexibility, wellbeing and professional growth. To apply, please submit your CV together with a brief covering note outlining your relevant experience. TPBN1_UKTJ