At a Glance
- Tasks: Own and optimise the CRM and marketing automation platform to drive revenue.
- Company: Fast-growing UK business with ambitious growth plans and a collaborative culture.
- Benefits: Competitive salary, hybrid working, significant autonomy, and career growth opportunities.
- Other info: Join a dynamic team and gain direct access to senior leadership.
- Why this job: Make a real impact on customer journeys and see your work drive business success.
- Qualifications: Experience with CRM and marketing automation platforms, strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
We are the exclusive hiring partner to a fast-growing UK business that is investing heavily in its systems, technology, and people to support its next stage of growth. With a database of more than 55,000 contacts spanning multiple brands, the business is looking for a Marketing Automation Manager to take ownership of its CRM and automation platform and transform it into a genuine revenue-driving asset. This is an opportunity for someone who enjoys combining data, technology, customer journeys, and commercial thinking to create measurable business impact.
The Role
- Take ownership of the business's CRM and marketing automation platform, helping to shape how customer data, communications, and automation strategies support commercial growth.
- Become the internal expert for automation, segmentation, customer journeys, lifecycle marketing, and CRM performance, working closely with leadership to maximise the value of the platform.
Your responsibilities will include:
- Managing and optimising the CRM and marketing automation platform
- Building and maintaining automated customer journeys
- Developing audience segmentation strategies across multiple brands
- Creating lifecycle marketing campaigns that improve engagement and conversion
- Monitoring campaign performance and identifying optimisation opportunities
- Maintaining data quality, accuracy, and compliance within the CRM
- Producing reporting and insights to support business decision-making
- Working with internal stakeholders to identify automation opportunities
- Supporting the ongoing development of CRM and marketing processes
You will have the autonomy to influence how the platform evolves and how automation supports the wider business strategy.
Why This Opportunity Stands Out
- Own a business-critical platform
- Build sophisticated automations that directly influence revenue
- Work with a large and active customer database
- Significant autonomy and responsibility
- Direct access to senior leadership
- Opportunity to see the commercial impact of your work
- Join a business with ambitious growth plans
About You
You will have experience working with CRM, marketing automation, or lifecycle marketing platforms and be comfortable combining technical capability with commercial thinking. You will demonstrate:
- Experience managing CRM and marketing automation systems
- Strong understanding of customer journeys and lifecycle marketing
- Experience building automations and segmentation strategies
- Confidence analysing campaign and CRM performance data
- Strong organisational and project management skills
- A proactive and solutions-focused mindset
- Ability to work independently and take ownership of outcomes
- Experience with large customer databases and multi-brand environments would be advantageous but is not essential.
What Success Looks Like
- Increased engagement and conversion across automated customer journeys
- Improved CRM utilisation and data quality
- Strong segmentation strategies that support business growth
- Effective automation that reduces manual workload and improves efficiency
- Clear reporting and insight into CRM performance
- A measurable contribution to revenue growth and customer retention
What You'll Get
- £30,000 - £40,000 salary depending on experience
- Hybrid working environment
- Significant ownership and autonomy
- Direct exposure to senior leadership
- Opportunity to shape a key business function
- Long-term career growth within an ambitious business
Our Process
As the exclusive hiring partner to the business, we operate a structured and transparent hiring process. Qualified applicants will receive access to a detailed video briefing covering the business, the role, the team, and the opportunity ahead before any formal discussions take place. If you're looking for a role where you can take ownership of a business-critical platform and directly influence growth, we welcome your application.
Marketing Automation Manager employer: Turner & Voce Limited
Join a dynamic and fast-growing UK business in Derby, where you will have the opportunity to take ownership of a critical CRM and marketing automation platform. With a hybrid working model and a 4-day week, we prioritise work-life balance while offering significant autonomy and direct access to senior leadership. Our commitment to employee growth and development ensures that you can shape your career within an ambitious environment focused on innovation and measurable impact.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Automation Manager
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process.
✨Tip Number 3
Prepare to showcase your skills! Think of specific examples from your past work that demonstrate your expertise in CRM and marketing automation. Be ready to discuss how you've driven results in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you'll get access to exclusive insights about the role and the company that can really help you shine.
We think you need these skills to ace Marketing Automation Manager
Some tips for your application 🫡
Show Your Passion for Automation:When writing your application, let us see your enthusiasm for marketing automation! Share specific examples of how you've used CRM systems and automation platforms to drive results. We want to know what makes you tick!
Tailor Your Application:Make sure to customise your application to highlight your experience with customer journeys and lifecycle marketing. Use the job description as a guide to showcase how your skills align with what we're looking for. It’ll make a big difference!
Be Data-Driven:Since this role is all about optimising performance, include any relevant metrics or data from your past experiences. Show us how your work has led to increased engagement or conversion rates. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll get access to all the resources we’ve prepared, including that exclusive video briefing. It’s a great way to get a feel for the role and the company before diving in!
How to prepare for a job interview at Turner & Voce Limited
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in the CRM and marketing automation platforms mentioned in the job description. Familiarise yourself with their features, benefits, and how they can drive revenue. This will show your potential employer that you’re not just a user but an expert who can take ownership of their systems.
✨Showcase Your Data Skills
Prepare to discuss specific examples of how you've used data to optimise customer journeys or improve campaign performance in previous roles. Bring along metrics or case studies that highlight your success in segmentation strategies and lifecycle marketing. This will demonstrate your ability to make a measurable impact on the business.
✨Be Ready to Discuss Automation Strategies
Think about innovative automation strategies you’ve implemented in the past. Be prepared to share how these strategies improved engagement and conversion rates. This will illustrate your proactive mindset and solutions-focused approach, which are key traits for this role.
✨Engage with Their Growth Vision
Research the company’s growth plans and be ready to discuss how you can contribute to them. Show enthusiasm for their ambitious goals and articulate how your skills align with their vision. This will help you stand out as a candidate who is not only qualified but also genuinely interested in the company's future.
