The Role We are looking for an experienced
Vehicle Service Advisor
to be the link between our customers and workshop team. This is an exciting opportunity to join a well-established automotive business as they open a brand-new branch. Youll have the chance to play a key role in shaping the customer experience, working closely with the Workshop Controller and having the freedom to bring your own ideas, personality, and creativity to the role. Rather than being just another number in a large group, youll have the autonomy to make an impact, build strong customer relationships, and help create something special from the ground up. What Youll Be Doing Welcoming customers and discussing vehicle issues Booking vehicles into the workshop system Preparing service and repair estimates Communicating with technicians about work required Updating customers on progress and costs Ordering parts when needed Managing invoices, payments, and paperwork Supporting warranty claims and service plans Maintaining accurate customer records Delivering excellent customer service at all times What Were Looking For Experience as a Service Advisor, Automotive Receptionist, or similar role Good understanding of vehicle servicing and repairs Strong customer service and communication skills Organised and able to handle multiple jobs Comfortable using workshop or DMS computer systems Full UK driving licence preferred Bonus Skills (Not Essential) Multi-brand vehicle experience Warranty administration knowledge Sales or upselling experience Knowledge of Garage Hive If you feel like you could be the person we're looking for, apply today! We'd love to hear from you.
TPBN1_UKTJ
Vehicle Service Advisor in London employer: Turner & Voce Limited
Join a forward-thinking accountancy practice in Wellingborough that prioritises work-life balance with a genuine 4-day working week. Enjoy a supportive and collaborative environment where you can manage a diverse client portfolio while benefiting from clear opportunities for career progression and professional development. This is an excellent place to grow your skills and make meaningful contributions in a team that values its members.
