At a Glance
- Tasks: Lead and deliver high-quality FM advisory services across various sectors.
- Company: Join a dynamic UK-based team of Facilities Management consultants.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities for travel and personal development.
- Why this job: Make a real impact in enhancing FM performance and client satisfaction.
- Qualifications: Experience in FM consultancy and strong analytical skills required.
The predicted salary is between 55000 - 65000 £ per year.
We are a UK-based team of Facilities Management (FM) consultants and Technical Project Managers, delivering specialist advisory services across sectors including technology, financial services, central government, and healthcare. Our FM consulting capability spans the full built asset lifecycle, from defining FM strategies aligned to business objectives, to designing and implementing operating models, improving service delivery, and optimising supply chains. We support clients in enhancing FM performance through robust governance, data-driven decision making, and the effective integration of people, process, and technology.
As a Senior or Principal Consultant, you will play a key role in delivering high-quality FM advisory services, supporting client engagements, and contributing to the continued growth and development of our FM Advisory offering.
Services Include:
- Strategic and operational reviews
- CAFM / IWMS procurement and implementation
- FM cost benchmarking
- FM strategy design
- Development of FM Asset Management strategies
- Asset verification / 6 facet surveys
- FM audits and health checks
- Technical FM advisory support
- Government Soft Landings
- Statutory Compliance
- Operational readiness
- Maintenance optimisation
The role is based in London, with travel across the UK and occasionally internationally, including overnight stays as required.
Key Responsibilities and Behaviours:
- Delivery & Client Support: Support and where required lead the successful delivery of FM advisory commissions, ensuring high-quality outputs and client satisfaction. Contribute to project delivery across multiple engagements, applying FM best practice and analytical insight. Undertake detailed analysis, develop reports, and support the creation of client deliverables. Assist in workshops, stakeholder engagement activities, and client presentations. Build strong working relationships with client stakeholders and internal teams.
- Technical Contribution: Apply knowledge of FM operations, CAFM/IWMS systems, and FM asset management principles to deliver practical solutions. Support FM design reviews, audits, and operational readiness activities. Contribute to data analysis and interpretation to inform recommendations. Assist in the development of methodologies, tools, and best practices.
- Business Development & Growth: Support business development activities including research, proposal development, and bid preparation. Contribute to the development of client propositions and marketing materials. Identify potential opportunities within existing client engagements and escalate to senior team members.
- Team & Personal Development: Collaborate effectively within project teams, contributing to a positive and high-performing team environment. Support mentoring and knowledge sharing with junior colleagues where appropriate. Take ownership of personal development and actively seek learning opportunities to build capability.
- Commercial & Operational Awareness: Demonstrate awareness of project budgets and timelines, supporting efficient delivery. Assist in maintaining quality standards, governance, and risk management processes. Work collaboratively across the wider business, supporting multidisciplinary delivery.
Qualifications & Competencies:
- Experience supporting delivery of FM advisory or consultancy projects
- Working knowledge of CAFM and IWMS systems
- Understanding of FM asset management principles (e.g., SFG20, planned maintenance)
- Knowledge of FM operations, contract management, and service delivery models
- Strong analytical, problem-solving, and organisational skills
- Ability to engage effectively with stakeholders and work as part of a team
Education, Qualifications & Experience:
- Degree qualified (or equivalent) in a relevant discipline, or significant industry experience
- Progress toward or interest in professional accreditation (e.g., IWFM, RICS, CIBSE or similar)
- Experience within FM, consultancy, or a related environment
- Exposure to client-facing project delivery
- Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Project, Visio)
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Senior or Principal FM Consultant employer: TURNER & TOWNSEND
Turner & Townsend is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. As a Senior or Principal FM Consultant, you will benefit from extensive professional development opportunities, a commitment to diversity and inclusion, and the chance to work on impactful projects across various sectors. With a strong focus on employee growth and a supportive team culture, Turner & Townsend stands out as a rewarding place to advance your career in facilities management consulting.
