At a Glance
- Tasks: Support employees and managers during the Workday Hypercare period with efficient query resolution.
- Company: Join Turner & Townsend, a global leader in delivering ambitious projects.
- Benefits: Flexible working environment promoting work-life balance and personal growth.
- Other info: Inclusive workplace celebrating diversity and offering excellent career development opportunities.
- Why this job: Be part of a dynamic HR team and make a real impact on employee support.
- Qualifications: Experience as an HR Assistant with strong organisational and communication skills.
Company Description
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide.
Job Description
We have an opportunity to join our dynamic and fast paced HR team as a HR Assistant. Duties will include:
- Providing first-line support to employees and managers during the Workday Hypercare period, ensuring queries are resolved efficiently and professionally.
- Supporting users in completing tasks within Workday, helping to drive confidence, adoption, and effective use of the new system.
- Investigating and resolving Workday queries, escalating more complex issues to the appropriate teams where necessary.
- Working within a fast-paced environment, managing a high volume of support requests while maintaining excellent customer service standards.
- Monitoring and tracking queries to ensure timely resolution and adherence to agreed service levels.
- Collaborating with HR, Payroll, and technical teams to ensure a consistent and seamless support experience for employees and managers.
- Maintaining accurate records of queries, resolutions, and support activities to support reporting and continuous improvement.
- Contributing to the successful embedding of Workday across the organisation by delivering a responsive, knowledgeable, and customer-focused support service.
Qualifications
- Previous experience of working as a HR Administrator or HR Assistant with excellent accuracy and attention to detail.
- Ability to take ownership of assigned work and tasks.
- Excellent organisational, prioritisation and time management skills being able to manage a varied high volume workload ensuring deadlines are met.
- Confident in the use of IT systems and HR systems. Confident in the use of Microsoft PowerPoint, Excel, Word, and SharePoint.
- Strong communications skills.
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
HR Assistant - 6 month contract in London employer: TURNER & TOWNSEND
Turner & Townsend is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation across its global teams. With a commitment to employee growth, you will have access to training and development opportunities while working on impactful projects that improve lives. Located in a diverse and inclusive environment, this role as a Global Recruitment Operations Administrator allows you to contribute to a seamless hiring experience, making a meaningful difference in the recruitment process.
StudySmarter Expert Advice🤫
We think this is how you could land HR Assistant - 6 month contract in London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at TURNER & TOWNSEND and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace HR Assistant - 6 month contract in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at TURNER & TOWNSEND. So, don’t be shy about laying it all out there!
How to prepare for a job interview at TURNER & TOWNSEND
✨Showcase Your Adaptability
Given that this is a temporary HR role at TURNER & TOWNSEND, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that TURNER & TOWNSEND uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at TURNER & TOWNSEND.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at TURNER & TOWNSEND.
