At a Glance
- Tasks: Support and optimise our global recruitment system for a seamless hiring experience.
- Company: Join Turner & Townsend, a leading global professional services company.
- Benefits: Gain valuable experience in a dynamic environment with a focus on career growth.
- Other info: Inclusive workplace celebrating diversity and offering excellent training opportunities.
- Why this job: Be part of impactful projects that improve lives while enhancing your skills.
- Qualifications: Detail-oriented with problem-solving skills; HR/recruitment system experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
- Global Recruitment Operations Administrator (12-month FTC)
- Full-time
- Department: Business support
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest.
Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
We’re looking for a detail‑oriented and technically curious Global Recruitment Operations Administrator to help us shape and optimise the way we hire across Turner & Townsend using our applicant tracking system, Smart Recruiters.
This role is a 12‑month fixed‑term contract.
In this role, you’ll play a key part in configuring and enhancing Smart Recruiters, ensuring our hiring workflows, offer processes, approvals, templates, and integrations run smoothly and consistently across all regions.
Working closely with our Global Talent Acquisition teams, you’ll help deliver a seamless, compliant, and scalable hiring experience for our people and candidates alike.
Key Responsibilities
- Support & Troubleshooting
- Resolving system issues, workflow failures, and configuration errors for global TA teams.
- Support regional training, system enhancements, developing best‑practice documentation for recruiters and hiring managers.
- Work with Smart Recruiters Support and Customer Success on escalations and system enhancements.
- System Configuration
- Understanding global system settings, hiring processes, job templates, user roles, permissions, and custom fields.
- Building and maintaining templates, merge fields, approvals and country‑specific offer formats.
- Support integrations with background checks, assessments, HRIS, onboarding, and job boards.
- Maintain data structures, fields, and picklists to ensure consistency and usability.
- Identify opportunities to streamline and automate – reducing manual work where possible.
- Support system reporting ensuring regional teams have data required.
- Test and support deployment of new features, configuration changes, and system updates.
- Stay up to date with ATS platform updates, industry trends, and best practices.
Skills & Experience
- Hands‑on experience administering a HR / recruitment system in a global environment (ideally Smart Recruiters but this is not essential).
- Strong analytical and problem‑solving skills.
- Familiarity with HRIS integrations and data flows (desirable).
- Excellent communication skills with the ability to support non‑technical users.
- Experience working in project‑based environments including change management processes.
- Ability to manage multiple priorities in a fast‑moving environment.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Turner & Townsend is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We actively encourage applications from all sectors of the community.
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StudySmarter Expert Advice🤫
We think this is how you could land Global Recruitment System Administrator (12-month FTC) in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at TURNER & TOWNSEND!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at TURNER & TOWNSEND.
We think you need these skills to ace Global Recruitment System Administrator (12-month FTC) in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at TURNER & TOWNSEND. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to TURNER & TOWNSEND and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at TURNER & TOWNSEND. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to TURNER & TOWNSEND's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at TURNER & TOWNSEND
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with TURNER & TOWNSEND.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at TURNER & TOWNSEND will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact TURNER & TOWNSEND and how you would contribute to adapting HR strategies.
