At a Glance
- Tasks: Be the friendly face of our office, managing front-of-house and ensuring a welcoming environment.
- Company: Join Turner & Townsend, a global leader in professional services with a collaborative culture.
- Benefits: Enjoy a flexible work environment, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact by supporting our team and enhancing workplace experiences.
- Qualifications: Experience in office management and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with a focus on work-life balance.
The predicted salary is between 24000 - 36000 Β£ per year.
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. We work with our clients across real estate, infrastructure, energy and natural resources, transforming together to deliver outcomes that improve peopleβs lives.
Responsibilities:
- Front of house/reception - acting as the first point of contact for colleagues, visitors and clients.
- Provides and maintains office induction materials.
- Ensures the office environment is safe for staff and visitors, including statutory compliance.
- Ensure that working environments comply with Health & Safety guidelines.
- Maintain an office emergency plan and communicate office closures/arrangements during festive seasons or emergencies.
- Provides Fire Warden responsibilities, ensuring fire precautions and drills are undertaken in accordance with guidelines.
- Manages the rota for office Key Holders.
- Accepts and processes all mail and deliveries, ensuring goods received are correct.
- Manages office suppliers (e.g. cleaners, milk, landlord) including taking, recording and reporting meter readings.
- Monitor office supplies by keeping track of inventory levels and ordering supplies as needed.
- Maintains and orders kitchen and bathroom supplies.
- Ensures office, meeting rooms and kitchen are kept tidy.
- Raise maintenance issues via T&T and assist the appropriate maintenance team.
- Assist with coordinating meetings and plan logistics including room bookings, catering, and material preparation.
- Provide facilities support to the office, responding and directing inquiries appropriately.
- Raising purchase orders, processing invoices and maintaining respective spreadsheets.
- Maintain and manage locker access.
- Order PPE and privacy screens for the team.
- Assisting with company events where necessary.
Qualifications:
- Office Manager experience.
- General administration experience.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office.
- Customer service/client facing skills.
Essential behavioural criteria:
- Building relationships.
- Interpersonal skills.
- Communication.
- Delivering quality.
- Driven and committed.
- Working with others.
- Attention to detail.
Our inspired people share our vision and mission. We provide a great place to work, promoting a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees.
Receptionist in Glasgow employer: Turner & Townsend
Contact Detail:
Turner & Townsend Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist in Glasgow
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Turner & Townsend's social media and website. Understanding their values and mission will help you connect better during your chat.
β¨Tip Number 2
Practice makes perfect! Run through common receptionist scenarios with a friend or in front of a mirror. This will help you feel more confident and ready to tackle any questions they throw your way.
β¨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. A smart outfit can boost your confidence and show that you take the role seriously.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist in Glasgow
Some tips for your application π«‘
Show Off Your Communication Skills: Since the Receptionist role is all about being the first point of contact, make sure your written application highlights your excellent verbal and written communication skills. Use clear and concise language to demonstrate how you can effectively interact with colleagues, visitors, and clients.
Tailor Your Experience: We want to see how your previous office management and administration experience aligns with the responsibilities listed in the job description. Donβt just list your past jobs; explain how your skills can help us maintain a safe and efficient office environment.
Attention to Detail is Key: In your application, showcase your attention to detail. Whether itβs managing office supplies or ensuring compliance with health and safety guidelines, we need someone who can keep everything running smoothly. A well-organised application will reflect this quality!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, youβll find all the info you need about us and the position there!
How to prepare for a job interview at Turner & Townsend
β¨Know the Company Inside Out
Before your interview, take some time to research Turner & Townsend. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
β¨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors and clients. Prepare examples from your past experiences where you've demonstrated excellent customer service. Highlight how you handled difficult situations or went above and beyond to assist someone.
β¨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like managing office supplies or coordinating meetings. Think through these scenarios beforehand and be ready to discuss your thought process and any relevant experiences.
β¨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, whether it's managing schedules, processing invoices, or maintaining office supplies. Providing concrete examples will help illustrate your capabilities.