At a Glance
- Tasks: Lead transformation programmes, integrating design with people-centred change for measurable outcomes.
- Company: Join Turner & Townsend, a leader in organisational effectiveness and programme advisory.
- Benefits: Enjoy competitive pay, hybrid work, global learning opportunities, and a supportive team culture.
- Other info: Embrace a dynamic environment with opportunities for growth and mentorship.
- Why this job: Shape iconic programmes and make a real impact in diverse sectors.
- Qualifications: Experience in organisation design and change management; strong facilitation and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
At Turner & Townsend we’re passionate about making the difference delivering better outcomes for our clients, helping our people realise their potential, and doing our part to create a prosperous society.
Our Programme Advisory team works with major global clients across infrastructure, transportation, utilities, commercial, government, natural resources and real estate, supporting the set‑up, transition and transformation of complex programmes.
ON THE MARK (OTM), now part of Turner & Townsend, contributes over 35 years of operating model and organisation design expertise to these programmes.
Job Description
We are seeking a Principal Consultant to join our Organisational Effectiveness capability within Programme Advisory (OTM).
You will lead and co‑lead delivery workstreams on complex transformation programmes, integrating operating model and organisation design with people‑centred change to achieve measurable outcomes.
You will work in multi‑disciplinary teams, shape delivery plans, guide Senior/Consultant colleagues, and build strong client relationships at senior levels.
Key Responsibilities
- Design and deliver organisational effectiveness and operating model interventions within major programmes, aligning strategy to structure, ways of working and outcomes.
- Lead or co‑lead workstreams/HIT teams; plan facilitation; prepare and quality‑assure core artefacts (narrative, documentation packs, workshop outputs, implementation tools).
- Diagnose current state using OD and cultural diagnostic methods; assess change impact and readiness; shape transition plans, L&D analysis, engagement and communications.
- Coordinate programme delivery logistics: calendars, governance rhythms, collaboration platforms, and project management tools ensuring data accuracy and document control.
- Contribute to proposals, business cases and thought leadership; connect client needs to OTM case history and best practice; support masterclass delivery and accreditation activities.
- Build trusted relationships with senior stakeholders; provide clear, evidence‑based recommendations and manage risks and issues proactively.
- Lead knowledge transfer and close‑out (BAU handover, case studies, lessons learned) and feed improvements back into our methods and toolkits.
- Coach and mentor junior team members; contribute to internal capability building, continuous improvement and practice development.
Qualifications
- Significant experience in organisation design/operating model and organisational change within complex programmes (consulting or in‑house consulting).
- Proficiency with OD/people change disciplines: cultural diagnostics, change impact/readiness, transition planning, L&D, engagement and communications.
- Ability to analyse external drivers and client operating environments to tailor practical solutions and recommendations.
- Strong facilitation, senior stakeholder management and written communication skills; comfortable working in multi‑disciplinary teams.
- Evidence of contributing to bids/proposals and developing business cases alongside senior colleagues.
- Sector exposure across one or more of: infrastructure, transportation, utilities, commercial, government, natural resources, real estate.
- Strong MS Office and collaboration tools (Teams, Mural, Miro). Willingness to travel (UK and international) as required.
What We Offer
Competitive compensation and benefits; hybrid working; access to global learning and development; opportunities to shape iconic programmes and to contribute to a high‑performing, supportive team culture.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Turner & Townsend is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM) in Birmingham employer: TURNER & TOWNSEND
Turner & Townsend is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation across its global teams. With a commitment to employee growth, you will have access to training and development opportunities while working on impactful projects that improve lives. Located in a diverse and inclusive environment, this role as a Global Recruitment Operations Administrator allows you to contribute to a seamless hiring experience, making a meaningful difference in the recruitment process.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM) in Birmingham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM) at TURNER & TOWNSEND!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like TURNER & TOWNSEND or be willing to refer you for that Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM) position!
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Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from TURNER & TOWNSEND who’s on the lookout for their next Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM) role at TURNER & TOWNSEND!
We think you need these skills to ace Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM) in Birmingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at TURNER & TOWNSEND. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at TURNER & TOWNSEND
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at TURNER & TOWNSEND. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
