FM Consultant - Facilities Management Services in Birmingham

Company Description

At Turner & Townsend we are passionate about making a difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. For over 75 years we have been helping our clients deliver on their objectives. Our success at realising outcomes for clients has resulted in significant growth and we are now facing a new wave of growth to achieve our ambitious 2025 vision. To reach this goal, we need great people who are passionate about both delivering great outcomes to our clients and contributing to our future vision. This is made entirely possible through our entrepreneurial culture, allowing employees of all levels to directly influence the business and to own their career.

Job Description

Our FM Advisory team helps our clients optimise their facilities management services; from aligning the FM strategy with that of their business, through the development of operational structures and processes to the design and implementation of new FM operating models. Our services include:

• Strategic and operational reviews
• CAFM/IWMS procurement and implementation
• FM benchmarking
• FM strategy design
• Developing FM asset management strategies
• Asset verification
• Performance measurement
• FM audits and health checks
• Technical FM advisory support
• Operational and minor works project support
• Operational readiness and mobilisation

We are seeking individuals with a keen interest, experience and knowledge of IWMS and CAFM systems, FM compliance, contract and performance management. Additional experience in building construction, FM operations, project management, operational readiness and service mobilisation would also be of benefit. The role can be based in any of our UK‑based offices, but the individual must be flexible in terms of working location; overnight stays may be required in the long term, and there is a requirement to work across the UK and beyond when this arises.

Responsibilities and Behaviours

• A cooperative team member supporting senior team members in the successful delivery of projects.
• Capable of independently completing tasks and activities and taking responsibility for your own time management and ability to work towards overall project timescales and potentially tight deadlines.
• Expected to support senior team members in business generation activities where required, such as bid writing and developing marketing material.
• Able to apply FM industry best practice to all elements of the role.
• Capable of building strong, professional client relationships and identifying and resolving clients’ issues.
• Able to analyse information quickly and efficiently, choose or recommend from a range of options and make decisions where the parameters are unclear and judgement needs to be exercised.
• Aside from accepting personal responsibility for the quality and commercial delivery aspects of your work you will be expected to develop skills and share knowledge within the whole consulting practice.
• Expected to work within any of the consulting practices where your professional skills and experience add value.

Qualifications

As an FM Consultant you have an understanding of the following competencies:

• Undertaking strategic FM reviews
• Experience and knowledge of CAFM and IWMS systems
• FM asset management principles (e.g. SFG20 and Business‑Focused Maintenance)
• Benchmarking of FM services
• Providing contract mobilisation support
• FM operational support
• FM contract and performance management
• Writing of service specifications, key performance indicators and other contract documents
• Conducting FM design reviews
• Delivering operational readiness & mobilisation
• Procurement of FM services

Education, Qualifications & Experience

As a Facilities Management Consultant you have the following qualifications and experience:

• Ideally degree qualified or equivalent qualification in a related subject or appropriate industry experience
• Proficient and experienced in using MS Office software including Outlook, Excel, Word, PowerPoint, Project and Visio

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work‑life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.