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- Tasks: Support clients in adopting the Hive Platform for project management and cost control.
- Company: Join Turner & Townsend, a global leader in delivering innovative projects.
- Benefits: Enjoy a dynamic work culture, career growth, and opportunities to make a real impact.
- Other info: Inclusive environment that values diversity and encourages applications from all backgrounds.
- Why this job: Become a product expert and help clients transform their project delivery processes.
- Qualifications: Experience in SaaS implementation and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Every day we help our global clients deliver ambitious and highly technical projects in over 130 countries worldwide. If you’re looking to take your career to the next level, there’s room for you to grow at Turner & Townsend. At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Our team is dynamic, innovative, and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.
About the Hive Platform
The Hive Platform is Turner & Townsend’s digital ecosystem that transforms how construction projects are delivered, governed, and reported. It integrates best-in-class tools, digitised delivery apps, and the Hive Portal, giving clients a single source of truth across project, cost, and portfolio data. Clients use Hive in two primary models:
- Hive Data Platform – building a structured, client specific data asset to support cost estimating, benchmarking, and market intelligence.
- Hive Delivery Platform – digitising best practice project and cost management to drive consistency and real-time reporting.
Your role will ensure clients successfully adopt these platforms, realise their value, and embed them into day-to-day operations.
We are seeking a Product Implementation Consultant to support clients in the configuration, deployment, and adoption of the Hive Platform. You will become a Hive product expert, leading clients through discovery, configuration, onboarding, training, and long-term adoption support. You will work across all Hive apps - including Cost Control, Cost Planning, Project Management, Delivery Assurance, Benchmarking, Parametric Modelling, Market Rates, and the Hive Portal - ensuring they are configured to client needs and delivering their intended benefits.
Key Responsibilities
- Hive Platform Expert
- Develop deep knowledge of all Hive apps, modules, and data structures (e.g., cost, schedule, change, risk, benchmarking datasets).
- Understand how Hive integrates with “Commercially Off the Shelf” (COTS) tools and existing client systems.
- Stay current with new features, releases, and roadmap developments.
- Client Discovery & Requirements Gathering
- Lead workshops to understand client delivery processes, data models, and required delivery workflows.
- Capture detailed requirements for Data or Delivery Platform deployments (or hybrid models).
- Map client needs to Hive apps, configuration options, and integration points.
- Platform Configuration & Implementation
- Configure Hive environments including:
- Cost Control structures
- Cost Planning models
- Parametric Modelling inputs & scenarios
- Project Management modules (schedule, change, risk)
- Market Rates libraries
- Benchmarking datasets & methodologies
- Portal dashboards and reporting views
- Ensure configurations maintain consistency with Hive’s data model and standardised methodologies.
- Conduct QA, UAT support, and readiness checks prior to go live.
- Develop training materials aligned to each Hive application and the client’s deployment model.
- Deliver training to stakeholders, ranging from program managers, project managers and cost managers to executives accessing the Hive.
- Support clients with communication plans, drop-in sessions, user guides, and adoption campaigns – mirroring best practice shown in recent client rollouts.
- Provide post implementation support to troubleshoot, optimise workflows, and embed best practice digital delivery.
- Monitor usage and adoption across apps.
- Recommend enhancements to improve client outcomes and platform value.
- Build and maintain strong client relationships as a trusted advisor in their digital transformation.
Qualifications Skills & Experience
- Experience in SaaS or digital platform implementation, configuration, onboarding, or consultancy.
- Strong ability to translate client processes into platform configuration.
- Excellent client-facing communication and facilitation skills.
- Ability to run training sessions, develop materials, and support change adoption.
- Strong analytical mindset with attention to data structures and quality.
- Comfortable managing multiple clients and configurations concurrently.
- Ensure project documentation, governance, and reporting are maintained to a high standard.
- Facilitate sprint planning, retrospectives, and cross-functional stand-ups.
- Experience in construction, cost management, project management, or capital projects.
- Understanding of project controls, cost reporting, benchmarking, or estimating.
- Experience working with structured datasets or data driven reporting tools.
- Exposure to digital transformation or process optimisation programmes.
- Product management certification (e.g. AIPMM, or Scrum Product Owner).
- Project management certification (e.g. SAFe, PRINCE2, PMP, or AgilePM).
- Experience in scaling products in a fast-paced, agile environment.
About You
You are someone who:
- Learns systems quickly and enjoys becoming a product expert.
- Thinks analytically and can simplify complexity for users.
- Is proactive, curious, and client focused.
- Enjoys training and supporting others.
- Thrives in a collaborative, delivery oriented environment.
- Cares about driving meaningful adoption, not just delivering software.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Product Implementation Consultant – Hive Platform in London employer: Turner & Townsend Plc.
Contact Detail:
Turner & Townsend Plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Implementation Consultant – Hive Platform in London
✨Tip Number 1
Get to know the Hive Platform inside out! Familiarise yourself with its features and how it integrates with other tools. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills. As a Product Implementation Consultant, you'll need to explain complex concepts clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Turner & Townsend.
We think you need these skills to ace Product Implementation Consultant – Hive Platform in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Implementation Consultant role. Highlight your experience with SaaS or digital platform implementation, and show us how your skills align with what we're looking for.
Showcase Your Client-Facing Skills: Since this role involves a lot of client interaction, let us know about your communication and facilitation skills. Share examples of how you've successfully trained or supported clients in the past.
Demonstrate Your Analytical Mindset: We love candidates who can think analytically! Include any experiences where you've worked with data structures or reporting tools, and explain how you’ve simplified complex information for users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Turner & Townsend Plc.
✨Know the Hive Inside Out
Before your interview, dive deep into understanding the Hive Platform. Familiarise yourself with its features, modules, and how it integrates with other tools. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Prepare for Client Scenarios
Think about potential client scenarios you might encounter as a Product Implementation Consultant. Prepare examples of how you would lead workshops, gather requirements, and configure the platform to meet client needs. This will demonstrate your problem-solving skills and client-focused mindset.
✨Showcase Your Training Skills
Since training is a key part of the role, be ready to discuss your experience in developing training materials and delivering sessions. You could even prepare a mini-training pitch on a specific Hive app to showcase your ability to simplify complex information for users.
✨Highlight Your Analytical Mindset
The role requires a strong analytical mindset, so be prepared to discuss how you've used data structures and quality in past projects. Share examples where your attention to detail made a significant impact, especially in SaaS or digital platform implementations.