FM Consultant and Senior Consultant-... in London

Facilities Management Services - Healthcare

At Turner & Townsend we are passionate about making a difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. For over 75 years we have been helping our clients deliver on their objectives. Our success at realising outcomes for clients has resulted in significant growth and we are now facing a new wave of growth to achieve our ambitious 2025 vision. To reach this goal, we need great people who are passionate about both delivering great outcomes to our clients and contributing to our future vision. This is made entirely possible through our entrepreneurial culture, allowing employees of all levels to directly influence the business and to own their career.

Our FM Advisory team help our clients to optimise their facilities management services; from aligning the FM strategy with that of their business, through the development of operational structures and processes to the design and implementation of new FM operating models. We are currently experiencing significant growth and opportunities, and we are interested in hearing from candidates with Strategic Facilities Management experience within the Healthcare sector.

We are particularly interested in hearing from candidates with experience and knowledge of one or more of the following:

• Strategic and Operational Reviews
• CAFM/IWMS Procurement and Implementation (including statutory compliance modules and NHS specific reporting requirements such as PAM)
• FM Cost Estimation and Benchmarking
• FM Specification Development
• Development of Route to Market Strategies (e.g. NHS SBS, CCS FM Frameworks, specialist healthcare FM Procurement)
• Hard FM Asset Management Strategies aligned to HTMs and SFG20
• Asset Verification and Condition Surveys, including the 6 Facet Approach
• Performance Measurement and development of KPIs/SLAs
• FM Audits and Health Checks
• Operational Readiness
• Experience working with acute community mental health or primary care estates and understanding the operational FM challenges with clinical environments
• Government Soft Landings

Responsibilities and behaviours

As an FM Consultant you are:

• A cooperative team member supporting senior team members in the successful delivery of projects
• Capable of independently completing tasks and activities and taking responsibility for your own time management and ability to work towards overall project timescales and potentially tight deadlines
• Expected to support senior team members in business generation activities where required, such as bid writing and developing marketing material
• Able to apply FM industry best practice to all elements of the role
• Capable of building strong, professional client relationships and identifying and resolving client’s issues
• Able to analyse information quickly and efficiently, choose or recommend from a range of options and make decisions where the parameters are unclear and judgement needs to be exercised
• Aside from accepting personal responsibility for the quality and commercial delivery aspects of your work you will be expected to develop skills and share knowledge within the whole consulting practice
• Expected to work within any of the consulting practices where your professional skills and experience add value

Qualifications and experience

Ideally degree qualified or equivalent qualification in a related subject or appropriate industry experience particularly within NHS Trusts, ICSS, PPP/PFI environments or private healthcare

• FM consulting experience (we also welcome candidates with client-side experience)
• Experience of working within healthcare estates or FM environments, with an understanding of NHS FM policies, standards, and guidance (HTMs, HBNs, PAM, NHS Cleaning Standards)
• Statutory and regulatory compliance requirements specific to healthcare buildings
• Proficient and experienced in using MS office software including Outlook, Excel, Word, PowerPoint, Project, and Visio
• Desirable: experience of CAFM/IWMS systems used in healthcare, understanding of HTMs and SFG20, knowledge of PLACE audits, backlog maintenance methodologies, and PAM and ERIC reporting
• Member of a relevant professional body (e.g. IWFM or RICS)

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.