Senior Cost Manager - Real Estate

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions.

We are passionate about making the difference, transforming performance for a green, inclusive and productive world.

As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from.

OUR CORE VALUES

• We love a challenge
• We are stronger together
• We bring out the best in everyone

To support and progress our values, we:

• Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive
• Are a champion of a diverse workforce and culture
• Offer role development and advancement opportunities
• Set out our NewLeaf strategy, commitment to social value and environmental issues
• Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation)
• Offer a level of independence with multidisciplinary collaboration and support where needed

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues.

MAIN PURPOSE OF ROLE

• To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery
• To ensure that client objectives are met through the delivery of an effective cost management service

SCOPE

Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range.

KEY ACCOUNTABILITIES

Commission Management, to include:

• Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects
• Advising clients on feasibility studies
• Advising clients on their procurement options
• Managing the estimating and cost planning stages, including presenting the final cost plan to the client
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform
• Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports via our Cost Control App and presenting them to the client
• Negotiating and agreeing final accounts
• Interfacing with the client, Project Manager, and other consultants, at all project stages
• Work collaboratively with Turner and Townsend’s project management team during project delivery
• Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities
• Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App
• Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports
• Supporting the execution of our NewLeaf strategy
• Management of internal fees, internal job costing and resourcing requirements

Marketing and business development, to include:

• Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database
• Developing and maintaining a professional network of peers and potential clients
• Leading bid submissions
• Identifying ways in which cost management procedures, templates and products can be improved
• Being involved in extracurricular activities including external groups, attending networking and CPD events

Internal management accountabilities, to include:

• Knowledge management – Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Lead in the support, development, and mentorship of junior staff members
• Management of projects on D365

REPORTING

Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director.

KEY PERFORMANCE INDICATORS

A Senior Cost Manager will in part be assessed by the extent to which:

• Commissions are managed to the right quality standards and are completed efficiently and on time
• Service delivery on commissions is in line with the conditions of appointment
• Good relationships are developed with clients and members of the cross-functional team
• They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers
• Opportunities are identified to develop new business with existing clients
• Margin levels are kept track of on all commissions
• Key information and data is effectively cascaded and appropriately retained

Qualifications

We would expect candidates to demonstrate the following:

• Ability to work with autonomy
• A self-motivated individual who is able to take initiative and deliver to tight deadlines
• Have achieved Chartered Status
• Have a confident and professional manner
• Highly organised and ability to prioritise own workload
• Ability to collaborate and build relationships across the business
• Ability to work well under pressure
• Ability to delegate tasks to junior team to assist in their technical development

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review.

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